Lettings Administrator - Leamington Spa - up to £28k
My client is a leading independent Lettings Agent who have been established in Leamington Spa for over 40 years. They are currently looking for a Lettings Administrator where you will ensure the admin side of their lettings and property management isaccurate, on time, and compliant. That means tenancy agreements that are right first time, deposits registered within the legal deadlines, safety certificates tracked so nothing lapses, and fees and arrears handled promptly.You’llalso be a friendly, professional first point of contact for landlord and tenant queries.
The role is more than just processing, you’re the glue that holds the operation together. The property managers and lettings team depend on you to keep things moving, andthey’llvalue someone who takes pride in getting it right and speaks up when something needs attention.
Key Responsibilities
- Tenancy Administration - creating tenancy agreements, handling amendments and renewals
- Deposits and Compliance - Registering deposits; uploading safety certificates and Right to Rent documents
- Financial Administration - Credit control; raising andallocatingfees
- Client Communication - Handling enquiries from tenants and landlords by phone and email
- Supporting the Property Management Team - Helping property managers with documentation, compliance tracking, and coordination
What Makes Someone Great in This Role
They are not looking for a robot who just follows a process. The people who do well here are the ones who:
Take ownership.Ifsomething’syour responsibility, you see it through to the end — not just until the form’s filled in. You care about the result.
Adapt how they communicate.A frustrated tenant needs a different approach to a busy property manager. You read the situation and adjust.
Stay calm and get on with it.When things get busy or something goes wrong, youdon’tpanic and youdon’tgo quiet — youprioritiseand crack on.
Arehelpful, not passive.Youdon’tjust dowhat’sasked and nothing more. If you can see a better way, orsomething’sbeen missed, you say so.
Wantthings to be good, not just done.You’renot satisfied with “that’ll do”.If a process keeps causing errors,you’llsuggest a fix.
What they Offer
Salary: Up to £28,000 (depending on experience)
A supportive, down-to-earth team in a well-regarded local agency
Work that matters — your accuracy and reliability directly affect landlords and tenants
ARLA/Propertymarkqualification support if you want to develop professionally
A genuine career path — several of the team have moved from admin into lettings and property management roles
You’ll Thrive in this role if...
You’vespotted a mistake nobody else noticed and fixed it — or flagged it to someone who could
You care about getting things right, not just getting them done
You’vehandled a difficult phone call without passing it straight to someone else
You’recurious about how your work fits into the bigger picture of the business
Working Hours - Monday to Friday 9am - 5.30pm and one in four Saturdays 9am - 3pm
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Lettings Administrator in Royal Leamington Spa employer: Nexus ERP Limited
Join a well-established and independent estate agency in Thame, where your career as a Senior Sales and Lettings Negotiator can flourish. With a supportive work culture that prioritises employee growth through training and development opportunities, including a Level 3 qualification in sales and lettings, you will thrive in a dynamic environment that values your contributions. Enjoy a competitive salary package with the potential for high earnings, all while being part of a dedicated team that is passionate about delivering exceptional service to clients.
