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- Tasks: Lead a dynamic lettings team and manage a portfolio of properties.
- Company: Join a respected independent lettings agency in Edgbaston.
- Benefits: Competitive salary up to £35k plus commission and career growth.
- Other info: Be part of a supportive team with over 60 years of industry expertise.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Experience in lettings management and strong communication skills required.
The predicted salary is between 35000 - 35000 £ per year.
This is a great opportunity to join a leading, independent city centre Lettings Agency who have built up an impressive reputation over many years which has led them to being a highly respected brand in the area. They are looking for an experienced Lettings Manager who will be responsible for the day to day operation of the lettings department including managing 5 staff, business generation, valuations, training and coaching staff members, ensuring compliance, client care and manage long term existing relationships with landlords and tenants.
Main Duties and responsibilities
- Creating and maintaining strong relationships with landlords, tenants and key stakeholders
- Overseeing a portfolio of circa 375 properties ensuring effective management and compliance
- Drive revenue and look for new and innovative ways to increase the overall lettings business and revenue stream
- Attending and instructing lettings valuations with property market knowledge
- Oversight of onboarding new stock
- Supporting, empowering and guiding the team to achieve personal and branch goals
- Training and development of the lettings team
- Carry out 1:1 meetings with the lettings team and setting targets and recognising achievements
- Improving and implementing processes
- Management of escalations from landlords and tenants
- Stay informed and up to date on legislation and upcoming changes, and adapting the operation and training the team, as required
- Day to day management and supervision of staff, including performance management, motivation and resource planning
- Overseeing general office operations to ensure efficiency, organisation and a high standard of presentation
- Managing workloads and task allocation across the team to ensure service levels are maintained
- Ensuring office compliance, systems and procedures are consistently followed by all team members
- Supporting recruitment, onboarding and retention of staff within the lettings team
Key skills and experience required
Essential
- Proven experience in a lettings management or senior lettings role
- Strong knowledge of the local property market and lettings legislation
- Excellent interpersonal and communication skills, with a proven ability to build strong professional relationships with tenants and landlords
- Experienced at listings' valuation, negotiation and instructions and driving new business
- Proactive and results-driven, with a focus on delivering exceptional service
- Highly organised, with strong attention to detail and the ability to manage multiple tasks effectively
- Proficient in using property management software and Microsoft Excel
- Flexibility to travel for the needs of the role, own car is required
Desirable
- Property management experience
- ARLA/Propertymark qualification
Lettings Manager in Birmingham employer: Nexus ERP Limited
Contact Detail:
Nexus ERP Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager in Birmingham
✨Tip Number 1
Network like a pro! Attend local property events and meet-ups to connect with industry professionals. We all know that who you know can sometimes be just as important as what you know!
✨Tip Number 2
Show off your expertise! Create a personal brand on social media by sharing insights about the lettings market. This not only showcases your knowledge but also helps you stand out to potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend or mentor. We want you to feel confident and ready to impress when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you to join our team!
We think you need these skills to ace Lettings Manager in Birmingham
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in lettings management. We want to see how you've successfully managed teams and properties before, so don’t hold back on those achievements!
Know Your Stuff: Familiarise yourself with the local property market and lettings legislation. We love candidates who can demonstrate their knowledge, so sprinkle in some insights about the market in your application to show us you’re on the ball.
Personal Touch: Make your application personal! Use a friendly tone and let your personality shine through. We appreciate candidates who can build strong relationships, so show us how you connect with others in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Nexus ERP Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the local property market and lettings legislation. Being able to discuss recent changes or trends will show that you're not just experienced, but also proactive and engaged with the industry.
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including training and development. Highlight your ability to motivate and empower your team to achieve their goals.
✨Build Relationships
Demonstrate your interpersonal skills by discussing how you've built strong relationships with landlords and tenants. Be ready to share specific examples of how you've handled client care and resolved issues effectively.
✨Be Results-Driven
Prepare to talk about how you've driven revenue and business generation in previous roles. Think of innovative strategies you've implemented to increase lettings and be ready to discuss your approach to achieving targets.