At a Glance
- Tasks: Build and optimise operational systems for a high-growth tech startup.
- Company: NextStep, an innovative AI-powered career platform.
- Benefits: Competitive salary, equity, and the chance to shape company growth.
- Other info: Join a collaborative team and influence key business decisions.
- Why this job: Lead operations in a dynamic environment and make a real impact.
- Qualifications: 7+ years in operations with a consulting background.
The predicted salary is between 95000 - 120000 £ per year.
NextStep is an AI-powered career platform designed to support top consulting talent through career transitions. Our platform uses smart matching technology to pair consultants with high-potential opportunities while helping companies access world-class talent.
Compensation: £95K-£120K base salary + equity
What You'll Be Doing
As Head of Operations, you'll build the operational foundation that allows a high-growth tech startup to scale without breaking. Your focus will be on turning ad-hoc activities into repeatable systems. Day-to-day, you'll:
- Own the operating model - Design and implement processes, systems, and frameworks that scale with revenue growth
- Drive operational efficiency - Identify bottlenecks, eliminate waste, and make the business run faster and leaner
- Build cross-functional infrastructure - Create the connective tissue between Product, Sales, Customer Success, and Finance
- Lead key operational initiatives - From go-to-market operations to supply chain optimization to vendor management
- Establish performance metrics - Build dashboards and reporting that give leadership real-time visibility into what's working
- Manage strategic projects - Take ownership of company-wide initiatives that require operational execution
- Scale the team - Hire, develop, and manage an operations function as the company grows
- Partner with the exec team - Sit at the leadership table and influence decisions on resource allocation, priorities, and growth strategy
You'll Fit Right In If You Have:
- Consulting background - MBB, Big 4, or top-tier operations/strategy firms
- 7+ years in operations - corporate operations, business operations, or operational leadership roles
- Tech or startup exposure - You've seen what good (and bad) operations look like in fast-moving environments
- Builder mentality - You don't just optimize what exists; you create new systems from scratch
- Bias for action - You know when to move fast with 80% certainty vs. when to slow down and get it right
- Cross-functional leadership - You can influence without authority and get teams to row in the same direction
- Strong analytical skills - Data-driven decision making comes naturally, but you don't let analysis paralysis slow you down
- Scrappiness - You're comfortable with ambiguity and can toggle between strategic thinking and rolling up your sleeves
If you've spent your career in consulting and want to move into a role where you build and run operations, this role is for you. This is your chance to own outcomes and shape how a company scales.
How to Apply
- Step 1: Submit your application through NextStep
- Step 2: Complete your NextStep profile so we can match your background with this role
- Step 3: If you're a strong fit, we'll facilitate an introduction to the hiring team for next steps
Head of Operations (Tech Startup) in London employer: NextStep
NextStep is an exceptional employer for those looking to make a significant impact in the tech startup landscape. With a focus on innovation and operational excellence, employees benefit from a dynamic work culture that encourages growth and collaboration, alongside competitive compensation packages including equity. Located in London, this role offers unique opportunities to shape the future of operations in a fast-paced environment, making it an ideal place for ambitious professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations (Tech Startup) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at tech startups. A personal introduction can make all the difference when you're trying to land that Head of Operations role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your operational successes. When you get the chance to chat with hiring managers, share specific examples of how you've built systems and improved efficiency.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like NextStep, and express your interest in potential opportunities. Sometimes, the best roles aren’t even advertised!
✨Tip Number 4
Stay engaged! Follow the companies you're interested in on social media and participate in relevant discussions. This not only keeps you informed but also shows your enthusiasm for the industry and the company culture.
We think you need these skills to ace Head of Operations (Tech Startup) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Head of Operations role. Highlight your consulting background and operational experience, focusing on how you've built systems and driven efficiency in past roles.
Craft a Compelling Cover Letter:Use your cover letter to tell your story. Explain why you're passionate about operations in a tech startup and how your skills align with NextStep's mission. Be genuine and let your personality shine through!
Showcase Your Achievements:Quantify your successes! Use numbers and specific examples to demonstrate how you've improved processes or led initiatives in previous roles. This will help us see the impact you've made and what you can bring to our team.
Apply Through Our Website:Don't forget to submit your application through the NextStep website! This ensures we get all your details in one place and makes it easier for us to match you with the right opportunities.
How to prepare for a job interview at NextStep
✨Know the Company Inside Out
Before your interview, make sure you research NextStep thoroughly. Understand their mission, values, and how they leverage AI in their operations. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Builder Mentality
As a Head of Operations, you'll need to demonstrate your ability to create systems from scratch. Prepare examples from your past experiences where you've successfully built processes or frameworks that improved efficiency. Be ready to discuss how you can apply this mindset at NextStep.
✨Prepare for Cross-Functional Scenarios
Given the role's emphasis on cross-functional leadership, think of situations where you've influenced teams without direct authority. Be prepared to share specific examples that highlight your collaborative skills and how you can foster teamwork across departments at NextStep.
✨Data-Driven Decision Making
NextStep values strong analytical skills, so come equipped with examples of how you've used data to drive decisions in your previous roles. Discuss any performance metrics or dashboards you've created and how they impacted operational success. This will showcase your ability to make informed decisions.
