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- Tasks: Be the friendly face of security, ensuring safety and excellent service daily.
- Company: Join a prestigious multi-tenanted building in the heart of London.
- Benefits: Enjoy a Monday to Friday schedule with no bank holiday shifts.
- Why this job: Make a real impact by creating a safe and welcoming environment for all.
- Qualifications: Must hold a valid SIA licence and have customer service experience.
- Other info: Ideal for those who thrive in dynamic, people-focused roles.
The predicted salary is between 30000 - 42000 £ per year.
Security Front of House (Concierge / Reception) Location: Old Street, London Hours: Monday to Friday, 08:00 – 18:00 (excluding bank holidays) Do you hold a valid SIA licence and enjoy providing a professional and welcoming service? Our client is looking for a polished and approachable Security Front of House Concierge to be the first point of contact in a busy multi-tenanted building. This role combines excellent customer service with key security responsibilities. You’ll be the go-to person for tenants, visitors, contractors, and couriers, ensuring the building runs smoothly and safely every day. DO NOT APPLY IF YOU DO NOT HAVE A VALID SIA LICENCE. Acting as the main onsite contact, working closely with the external client. * Providing a professional and friendly reception/concierge service. * Carrying out regular patrols to ensure safety and security. * Responding to fire alarms and handling day-to-day building issues. * Coordinating contractor access and assisting with onsite requirements. * Greeting visitors and managing courier deliveries. * Reporting maintenance issues and supporting tenants with minor queries. * Ordering and managing consumables for the cleaning team * What we’re looking for * Valid SIA Licence (essential). * Confident, professional, and approachable manner. * Excellent communication and organisational skills. * Calm and proactive attitude when dealing with incidents * Previous concierge, reception, or customer service experience is essential * Previous security experience and an SIA Licence is essential * As Front of House Concierge Receptionist you’ll play a central role in the daily running of a prestigious site, combining people-facing service with building security. The suitable candidate will be able to commute comfortably to central London and be professional, reliable, and take pride in creating a safe and welcoming environment
Security Concierge employer: Nextra Recruitment Limited
Contact Detail:
Nextra Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Concierge
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service expectations for a concierge role. Understanding the nuances of both security and hospitality will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the security and hospitality industries. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled difficult situations, especially in customer service or security contexts. This will demonstrate your calm and proactive attitude when dealing with incidents.
✨Tip Number 4
Research the company and its values thoroughly. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're genuinely interested in the role.
We think you need these skills to ace Security Concierge
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous concierge, reception, or customer service experience in your application. Detail specific situations where you provided excellent service or handled security responsibilities.
Showcase Your SIA Licence: Clearly state that you hold a valid SIA licence, as this is essential for the role. Include any relevant details about your training or certifications related to security.
Demonstrate Communication Skills: Use your application to showcase your excellent communication and organisational skills. Provide examples of how you've effectively communicated with clients or managed multiple tasks in a busy environment.
Convey Your Professionalism: In your cover letter, convey your professional and approachable manner. Share instances where you maintained a calm attitude during challenging situations, as this is crucial for the role.
How to prepare for a job interview at Nextra Recruitment Limited
✨Showcase Your SIA Licence
Make sure to bring your valid SIA licence to the interview and be prepared to discuss your experience in security. This is a crucial requirement for the role, so demonstrating your understanding of its importance will set you apart.
✨Emphasise Customer Service Skills
Since this role involves being the first point of contact, highlight your previous customer service experience. Share specific examples of how you've provided excellent service in past roles, especially in high-pressure situations.
✨Demonstrate Calmness Under Pressure
Prepare to discuss scenarios where you've had to remain calm and proactive during incidents. The interviewers will want to see that you can handle emergencies effectively while maintaining a professional demeanour.
✨Research the Company and Building
Familiarise yourself with the company and the specific building you'll be working in. Understanding their values and the environment will help you tailor your responses and show genuine interest in the position.
