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- Tasks: Be the friendly face of security, ensuring a safe and welcoming environment for everyone.
- Company: Join a prestigious site where professionalism meets security.
- Benefits: Competitive pay, Monday to Friday hours, and a dynamic work environment.
- Why this job: Make a real difference by combining customer service with essential security duties.
- Qualifications: Must hold a valid SIA licence and have great communication skills.
- Other info: Perfect for those who thrive in a busy, people-focused role.
Front of House Security Concierge / Reception (SIA Required)
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Monday to Friday, 08:00 – 18:00
Do you hold a valid, active SIA licence and take pride in delivering a professional and welcoming service? We’re looking for a polished Front of House Security Concierge to be the first point of contact in a busy, multi-tenanted building.
This role combines excellent customer service with essential security responsibilities, making you the go-to person for tenants, visitors, contractors, and couriers, while ensuring the building runs smoothly and safely every day.
What you’ll be doing:
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Acting as the main point of contact onsite, working closely with the external client.
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Providing a professional, friendly, and polished reception/concierge service.
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Carrying out regular security patrols and maintaining a safe environment.
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Responding promptly and calmly to fire alarms and incidents.
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Coordinating contractor access and assisting with onsite requirements.
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Greeting visitors and managing courier deliveries.
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Reporting maintenance issues and supporting tenants with day-to-day queries.
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Ordering and managing consumables for the cleaning team.
What we’re looking for:
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Valid, active SIA Licence (essential) – applications cannot be considered without this.
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Confident, professional, and approachable manner.
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Excellent communication and organisational skills.
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Calm, proactive attitude when dealing with incidents.
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Previous concierge, reception, or customer service experience is an advantage.
As Front of House Security Concierge / Receptionist, you’ll play a central role in the daily running of a prestigious site, combining people-facing service with building security. We’re looking for someone professional, reliable, and polished, who takes pride in creating a safe and welcoming environment
Front of House Security Concierge employer: Nextra Recruitment Limited
Contact Detail:
Nextra Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Security Concierge
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the key responsibilities of a Front of House Security Concierge, like managing visitor access and maintaining security protocols. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is crucial. Try role-playing common scenarios with friends to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job that’s perfect for you!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Front of House Security Concierge
Some tips for your application 🫡
Show Off Your SIA Licence: Make sure to highlight your valid, active SIA licence right at the start of your application. We can’t consider you without it, so let’s get that out there first!
Be Professional and Polished: Since we’re looking for someone who embodies professionalism, ensure your application reflects that. Use a friendly tone but keep it polished – just like how you’d greet visitors at the front desk!
Share Your Customer Service Experience: If you’ve got previous experience in concierge, reception, or customer service, shout about it! We want to see how you’ve made a positive impact in past roles, so include specific examples.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Nextra Recruitment Limited
✨Know Your SIA Licence Inside Out
Make sure you’re fully aware of the requirements and responsibilities that come with your SIA licence. Be prepared to discuss how your training has equipped you to handle security situations effectively, as this will show your commitment to safety and professionalism.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact, think of examples from your past experiences where you’ve delivered exceptional customer service. Highlight how you’ve handled difficult situations calmly and professionally, as this will demonstrate your ability to create a welcoming environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an emergency or managing visitor access. Practise your responses to these scenarios, focusing on your calmness and proactive approach, which are key traits for this role.
✨Dress the Part
As a Front of House Security Concierge, your appearance matters. Dress smartly and professionally for the interview to reflect the polished image the company is looking for. This not only shows respect for the interviewers but also gives them a glimpse of how you’ll represent their brand.
