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- Tasks: Be the friendly face of security, ensuring a safe and welcoming environment for everyone.
- Company: Join a prestigious site where your role is vital to daily operations.
- Benefits: Competitive pay, professional development, and a dynamic work environment.
- Why this job: Make a real difference by combining customer service with essential security duties.
- Qualifications: Must have a valid SIA licence and excellent communication skills.
- Other info: Perfect for those who thrive in a busy, people-focused role.
The predicted salary is between 24000 - 36000 £ per year.
Front of House Security Concierge / Reception (SIA Required) Monday to Friday, 08:00 – 18:00 Do you hold a valid, active SIA licence and take pride in delivering a professional and welcoming service? We’re looking for a polished Front of House Security Concierge to be the first point of contact in a busy, multi-tenanted building. This role combines excellent customer service with essential security responsibilities, making you the go-to person for tenants, visitors, contractors, and couriers, while ensuring the building runs smoothly and safely every day. What you’ll be doing: * Acting as the main point of contact onsite, working closely with the external client. * Providing a professional, friendly, and polished reception/concierge service. * Carrying out regular security patrols and maintaining a safe environment. * Responding promptly and calmly to fire alarms and incidents. * Coordinating contractor access and assisting with onsite requirements. * Greeting visitors and managing courier deliveries. * Reporting maintenance issues and supporting tenants with day-to-day queries. * Ordering and managing consumables for the cleaning team. What we’re looking for: * Valid, active SIA Licence (essential) – applications cannot be considered without this. * Confident, professional, and approachable manner. * Excellent communication and organisational skills. * Calm, proactive attitude when dealing with incidents. * Previous concierge, reception, or customer service experience is an advantage. As Front of House Security Concierge / Receptionist, you’ll play a central role in the daily running of a prestigious site, combining people-facing service with building security. We’re looking for someone professional, reliable, and polished, who takes pride in creating a safe and welcoming environment
Front of House Security Concierge employer: Nextra Recruitment Limited
Contact Detail:
Nextra Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Security Concierge
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities of a Front of House Security Concierge so you can speak confidently about how your skills match what they're looking for.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is key. Try role-playing scenarios with friends to get comfortable with greeting visitors and handling queries.
✨Tip Number 3
Show off your SIA licence! It's essential for this role, so make sure to highlight it in conversations. If you have any additional security training or experience, don’t forget to mention that too!
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance to stand out. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Front of House Security Concierge
Some tips for your application 🫡
Show Off Your SIA Licence: Make sure to highlight your valid, active SIA licence right at the start of your application. We need to know you’ve got this essential requirement covered, so don’t be shy about it!
Be Professional and Polished: Since we’re looking for someone who embodies professionalism, ensure your application reflects that. Use a friendly yet formal tone, and pay attention to your spelling and grammar – first impressions count!
Share Your Customer Service Experience: If you’ve got previous experience in concierge, reception, or customer service roles, shout about it! We want to see how you’ve handled similar responsibilities and created welcoming environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at Nextra Recruitment Limited
✨Show Off Your SIA Licence
Make sure to bring your valid, active SIA licence to the interview. It’s essential for this role, and showing that you have it ready demonstrates your preparedness and commitment to the position.
✨Practice Your Customer Service Skills
Since this role is all about providing a professional and friendly service, think of examples from your past experiences where you excelled in customer service. Be ready to share these stories during the interview to highlight your approachability and professionalism.
✨Stay Calm Under Pressure
Prepare for questions about how you would handle incidents or emergencies. Think of scenarios where you had to remain calm and proactive. This will show that you can manage stressful situations effectively, which is crucial for a Front of House Security Concierge.
✨Know the Building's Needs
Research the company and the specific building you’ll be working in. Understanding their operations and potential security challenges will help you answer questions more effectively and demonstrate your genuine interest in the role.
