At a Glance
- Tasks: Guide enterprise customers on their DEX journey and drive adoption of Nexthink’s solutions.
- Company: Nexthink, a leading tech company in London focused on customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to customer satisfaction and growth.
- Why this job: Make a real impact by helping businesses thrive with innovative solutions.
- Qualifications: Experience in customer success management and strong relationship-building skills.
The predicted salary is between 46125 - 56375 £ per year.
Nexthink in London is seeking an experienced Customer Success Manager to support growth and customer retention across Europe, guiding customers along their DEX journey and driving adoption of Nexthink’s solutions.
You will own a comprehensive customer success plan for up to 20 enterprise customers, build executive relationships (CIO level), ensure renewals and expansions, and collaborate with Sales, Solution Consulting, Professional Services and Support to deliver measurable value.
Strategic Enterprise CSM: DEX Growth & Renewals employer: Nexthink
Nexthink is an exceptional employer that champions a diverse and inclusive work culture, providing employees with the flexibility of a hybrid work model and generous benefits such as unlimited vacation and comprehensive health insurance. Located in Greater London, Nexthink prioritises professional growth, ensuring that team members have ample opportunities to develop their skills while contributing to innovative solutions in digital employee experience management.
