Contracts Manager, Commercial EMEA in London

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

• Draft, review, and negotiate a wide range of commercial contracts, including NDAs, license assignments, sales agreements and SaaS agreements for enterprise-level and public-sector clients.
• Liaise with legal counsel as appropriate.
• Collaborate with EMEA and other global-based sales teams and other key stakeholders (including finance, product, and compliance teams) to close deals with customers and partners, managing multiple high-priority transactions under tight deadlines.
• Develop and negotiate agreements for partner programs, including Reseller, Distribution, and Teaming agreements, ensuring alignment with the company's business objectives.
• Adapt existing contracts and draft new documentation to reflect changes in services, products, or commercial relationships.
• Proactively identify and address potential contractual risks, providing solutions to minimize exposure.
• Assist in editing and management of playbooks and global templates.
• Support with ad hoc contractual queries that come in from all areas of the business.
• Support the Legal Team in improving operational efficiency, assisting in the implementation of tools and processes for contract management.
• Foster supportive cross-functional relationships and be seen as a standard bearer for excellence and practicality by colleagues.

Qualifications

• 2+ years of experience working on commercial contracts, particularly in the SaaS and cloud services industry.
• Experience working on enterprise-level contracts, with a strong understanding of various licensing models, including SaaS, on-premises, and cloud-based offerings.
• Proven ability to work closely with sales teams in fast-paced, deadline-driven environments, particularly during quarter-end and year-end.
• Some knowledge of global privacy and data protection risks, including experience handling customer security questionnaires and negotiating Data Processing Agreements (DPAs), with the support of the legal and privacy teams.
• Ability to quickly understand the company's products and services.
• Exceptional communication and drafting skills, with attention to detail.
• Comfortable with new technologies (including use of generative AI).
• Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with contract management tools like Salesforce or SharePoint is a plus.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!

Check what we offer:

• Permanent Contract and a competitive compensation package.
• Amazing location in Cannon Street, not far from St. Paul's Cathedral.
• Hybrid work model balancing office and remote work, fostering effective onboarding and team connections for new hires.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• Fully covered private health insurance for you and your family, life insurance plans, and Medicash Solo Level 2, ensuring comprehensive protection.
• Pension contribution of 12% (6% from the employee and 6% from the employer).
• Free access to professional training platforms to explore your interests and enhance your skills.
• 16 weeks of fully paid leave for primary caregivers, 6 weeks for secondary caregivers, and Kiddivouchers to ease childcare expenses.
• 50% reimbursement on public transportation fees, up to a maximum of £1,250 gross/year.
• Reimbursement of up to £40 for gym and fitness memberships monthly.
• Bonuses for referring successful hires after three months of continuous employment.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.