Octopus Electric Vehicles is seeking an Operational Insights Lead for a 12-month fixed-term contract to shape our understanding of customer experience and overall operational performance. You will support frontline staff through to SLT leadership with data-driven insights and a full Voice of the Customer view.
Turn messy data into strategy, create meaningful metrics, and build reporting to monitor performance.
#J-18808-LjbffrData-Driven Customer Insights & Operations Lead employer: NextGenEnergyJobs
NextGenEnergyJobs is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about driving change in the home energy sector. With a strong emphasis on employee growth, we offer ample opportunities for professional development and mentorship, ensuring that our team members thrive in their roles. Located in a vibrant area, we provide a dynamic environment where your contributions directly impact our mission to create sustainable energy solutions.