Senior Customer Support & Onboarding Specialist (Hybrid) in Chester

Senior Customer Support & Onboarding Specialist (Hybrid) in Chester

Chester Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver exceptional customer support and onboard new colleagues in a dynamic environment.
  • Company: NextGear Capital, a leading finance provider in the UK & Ireland.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Exciting role with a focus on teamwork and customer satisfaction.
  • Why this job: Join a proactive team and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 Β£ per year.

Next Gear Capital UK & Ireland is seeking a proactive Senior Customer Support Specialist to join our Chester team.

This hybrid role involves three days in the office and delivering exceptional service via phone and email while supporting onboarding and coaching new colleagues.

You'll review documentation, activate dealer accounts, process vehicle funding and settlements, and generate regular reports as part of a busy, customer-driven environment.

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Senior Customer Support & Onboarding Specialist (Hybrid) in Chester employer: NextGear Capital UK & Ireland

NextGear Capital UK & Ireland is an excellent employer, offering a dynamic work environment in Chester where innovation and teamwork thrive. Employees benefit from comprehensive development opportunities, a supportive culture that values leadership and collaboration, and a range of perks designed to enhance work-life balance. Join us to make a meaningful impact while advancing your career in a company that prioritises growth and success.

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Contact Details:

NextGear Capital UK & Ireland Recruitment Team

We think you need these skills to ace Senior Customer Support & Onboarding Specialist (Hybrid) in Chester

Customer Service
Onboarding
Coaching
Documentation Review
Account Activation
Vehicle Funding Processing
Settlement Processing