Senior Customer Support & Onboarding Specialist (Hybrid) in Chester

Senior Customer Support & Onboarding Specialist (Hybrid) in Chester

Chester Full-Time 29700 - 36300 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver exceptional customer support and onboard new colleagues in a dynamic environment.
  • Company: NextGear Capital, a leading finance provider in the UK & Ireland.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Exciting role with a focus on teamwork and career development.
  • Why this job: Join a proactive team and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and experience in customer support.

The predicted salary is between 29700 - 36300 Β£ per year.

Next Gear Capital UK & Ireland is seeking a proactive Senior Customer Support Specialist to join our Chester team.

This hybrid role involves three days in the office and delivering exceptional service via phone and email while supporting onboarding and coaching new colleagues.

You'll review documentation, activate dealer accounts, process vehicle funding and settlements, and generate regular reports as part of a busy, customer-driven environment.

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Senior Customer Support & Onboarding Specialist (Hybrid) in Chester employer: NextGear Capital UK & Ireland

NextGear Capital UK & Ireland is an excellent employer, offering a dynamic work culture that prioritises employee development and collaboration. With a hybrid working model based in Chester, employees benefit from a supportive environment that encourages growth through hands-on training and mentorship, making it an ideal place for those seeking meaningful and rewarding careers in customer support.

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Contact Details:

NextGear Capital UK & Ireland Recruitment Team

We think you need these skills to ace Senior Customer Support & Onboarding Specialist (Hybrid) in Chester

Customer Service
Onboarding
Coaching
Documentation Review
Account Activation
Vehicle Funding Processing
Settlement Processing