LexisNexis Risk Solutions is seeking a Customer Support specialist to serve as the primary client contact for technical issues and service requests. You will monitor transactions, analyze problems, and advise on software/process improvements while coordinating with internal teams.
The role emphasises strong communication, on-call travel readiness, and a proactive approach to customer satisfaction across complex, large-scale systems. Hybrid work arrangement is available.
#J-18808-Ljbffr
Technical Account Manager: Client Success & Solutions in London employer: Nextens
At LexisNexis Risk Solutions, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. As a Site Reliability Engineer in our London office, you will benefit from extensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while contributing to cutting-edge cloud infrastructure projects that make a real impact in the industry.