LexisNexis Risk Solutions is seeking a Customer Support Team Lead to own operational delivery and strategic improvement within the Customer Support function. You will lead a high-performing team, support customer requests and drive service excellence, influencing outcomes and fostering collaboration built on trust, accountability and innovation.
This role offers opportunities to collaborate with Product, Technology, Sales and other teams while ensuring SLAs and quality standards across customer
#J-18808-Ljbffr
Customer Support Team Lead - Service Excellence & Ops in Cardiff employer: Nextens
At LexisNexis Risk Solutions, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. As a Site Reliability Engineer in our London office, you will benefit from extensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while contributing to cutting-edge cloud infrastructure projects that make a real impact in the industry.
