Delivery Manager

We are seeking a Delivery Manager (early-career) to bring structure and accountability to how the Technology & Digital Services (TDS) team delivers software, infrastructure, and vendor‑led projects. This is a cross‑functional role that sits at the heart of TDS delivery, coordinating across internal engineering squads, Product Managers, architects, and third‑party vendors to help ensure that projects are delivered on time, to standard, and without disruption to the business.

You will work closely with the India‑based Release Manager, supporting day‑to‑day release priorities and pipeline standards, and helping to coordinate delivery activities across both teams. You are not expected to manage squads directly, that is shared with the Scrum Master and Product Managers, but you will be the person who helps ensure everyone is aligned, dependencies are managed, and nothing falls through the cracks. This is a role for someone who thrives in complexity, can support internal teams and external vendors to stay on track (even without direct authority), and can translate technical delivery status into clear communication for project stakeholders.

• Delivery Coordination & Project Management: Plan, coordinate, and track delivery across concurrent Digital Transformation workstreams and BAU changes, maintaining a clear and consolidated view of progress, risks, and dependencies at all times. Work closely with Technical Leads, Architects, and Product Managers to ensure delivery is on track, proactively surfacing blockers and facilitating their resolution without taking over squad‑level ownership. Help define and communicate what teams need to deliver in order for work to be considered ready to enter the CI/CD pipeline, working in alignment with the Definition of Ready and Definition of Done standards maintained by Product Management. Support Product Managers in managing coordination overhead across workstreams, acting as a force multiplier for delivery capacity within TDS. Collaborate with the data capability and Platform Owner to ensure data‑related delivery workstreams are appropriately integrated into the broader delivery schedule. Maintain accurate delivery documentation, including project plans, RAID logs, and status reports, ensuring stakeholders always have a clear and honest picture of delivery health.
• Vendor & Third‑Party Delivery Management: Ensure that third‑party vendors adhere to TDS release processes, quality gates, and delivery standards, monitoring compliance and escalating issues within the delivery lifecycle. Coordinate vendor delivery activities within the broader delivery schedule, managing dependencies between internal and external workstreams to avoid conflict or disruption. Monitor vendor delivery performance and raise concerns early to the relevant Product Manager and the Engineering Lead, providing clear evidence and suggested actions. Apply structured project and delivery management approaches (e.g. stage gate processes) where vendors operate outside of an agile framework, ensuring appropriate governance and delivery controls are in place.
• Release Oversight & Pipeline Standards: Provide day‑to‑day support to the India‑based Release Manager on release priorities, pipeline standards, and process compliance, working closely with key delivery and technical leads across both roles. Support release readiness and go/no‑go activities by gathering inputs and ensuring criteria are tracked, in partnership with Head of Design & Engineering and relevant Technical Leads, ensuring that all delivery and quality criteria are met before any release proceeds to production. Support the ongoing improvement of the CI/CD pipeline and release ways of working, identifying gaps and proposing practical process updates as the capability matures. Ensure that release processes and standards are understood and consistently followed by all internal teams and vendors. Coordinate incident resolution when release‑related or production issues arise, acting as the central point of contact across engineering teams, vendors, and architects to drive swift diagnosis and remediation. Ensure all incidents are properly documented and reviewed as part of a continuous improvement process, feeding lessons learned back into delivery and release standards.
• Architecture & Technical Governance: Build sufficient understanding of the organisation's architecture, including products, software, data, cloud, and security, to coordinate delivery effectively across technical disciplines. Work closely with the architect community (system, data, cloud, enterprise, and security architects) to help ensure that delivery decisions respect architectural standards and constraints. Escalate technical risks or architectural concerns identified during delivery to the appropriate architect or the Engineering Lead.
• Stakeholder Communication & Reporting: Provide regular, consolidated delivery and release status updates to the Head of Design & Engineering and wider TDS leadership. Support and facilitate cross‑team delivery forums and release planning sessions, ensuring the right people are in the room and that decisions are made efficiently. Contribute to CAB meetings, providing accurate and timely information on upcoming releases to support informed change advisory decisions.

To be successful in this role, you will demonstrate:

• Strong delivery management skills, with the ability to coordinate complex, multi‑team environments involving internal squads and external vendors.
• Comfortable engaging with architects and engineers on software, infrastructure, and cloud topics, with the ability to understand delivery impacts and ask the right questions without needing to be a practitioner.
• Good understanding of agile delivery practices, with experience working alongside Scrum Masters and Product Managers in a cross‑functional squad model, including sprint‑based release cycles and continuous delivery practices.
• Working understanding of structured project management methodologies, particularly in the context of stage gate processes and vendor delivery governance.
• Strong influencing skills, able to encourage internal teams and vendors to work to agreed standards without direct line management authority.
• Highly organised, with strong planning, prioritisation, and risk management skills across concurrent workstreams.
• Clear and confident communicator, able to translate technical delivery status into plain language for non‑technical stakeholders.
• Resilient and pragmatic, comfortable operating in a maturing delivery environment and driving improvement incrementally.
• Delivery focus with strong critical thinking and problem‑solving skills.
• Passion for sustainability and the mission to lead the transition to clean energy.
• Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'bring your alpha'.

Minimum of 3 years of experience in a delivery management or technical project management role within a software or technology delivery environment. Proven track record of coordinating delivery across internal engineering teams and third‑party vendors simultaneously. Experience working in an agile delivery environment, with a strong understanding of how delivery management integrates with squad‑based ways of working, including sprint‑based release cycles, continuous delivery practices, and supporting release planning across one or more agile teams. Working understanding of software architecture, cloud infrastructure, and data platform concepts, sufficient to coordinate effectively across technical disciplines. Familiarity with structured project management methodologies (e.g. PMP, PRINCE2, or equivalent), particularly in the context of stage gate processes and managing vendors operating outside of an agile framework. Experience working with Azure DevOps or equivalent tools for project tracking and delivery coordination. Familiarity with Change Advisory Board (CAB) processes and how delivery and release management feeds into change governance. Experience managing or providing direction to geographically distributed teams is highly desirable. Experience working in a regulated industry (e.g. energy, finance, utilities, or similar) is desirable. The right to work in the UK.

A busy role in a supportive team, with plenty of opportunities to learn. International scope – we operate in over 8 countries. Hybrid working – we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week. 30 days’ holiday per year (3 of which are taken during the festive shutdown in December). BUPA Healthcare for you and qualifying dependents. Cycle to work and electric vehicle leasing schemes. Annual discretionary bonus.

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self‑expression, talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.