At a Glance
- Tasks: Resolve complex IT issues and lead exciting infrastructure projects.
- Company: Dynamic Managed Service Provider with a focus on innovation and team development.
- Benefits: Competitive salary, fully funded training, and real project ownership.
- Other info: Great career progression opportunities and engaging work with diverse clients.
- Why this job: Join a supportive team and make a real impact in the tech world.
- Qualifications: Proven 3rd line experience and strong technical skills across various technologies.
The predicted salary is between 50000 - 50000 £ per year.
We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do.
We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work. You'll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base.
What You'll Be Doing
- Resolving complex 3rd line escalations across networking, servers, cloud, and security
- Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more
- Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments
- Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms
- Mentoring and supporting junior engineers
- Producing clear technical documentation and project plans
- Working directly with clients in both B2B and education environments
What We're Looking For
- Proven 3rd line experience, ideally within an MSP environment
- Strong skills across a range of technologies including:
- Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint)
- Virtualisation - Hyper-V and/or VMware vSphere
- Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki)
- Windows Server - AD, DHCP, DNS, DFS, Group Policy
- Security - Endpoint protection, patch management, email security
- Scripting - PowerShell, Bash, or similar
- Experience delivering or contributing to IT projects end-to-end
- Excellent communication skills - able to translate technical concepts for non-technical stakeholders
- A proactive, self-motivated approach with strong documentation habits
Requirements
- Must be able to pass an Enhanced DBS check (required for education sector work)
- Full UK driving licence
What's In It For You
- Salary up to £50,000 depending on experience
- Training and industry certifications fully funded - Microsoft, CompTIA, and more
- Real project ownership and career progression
- A supportive team culture that values development and innovation
- Varied, engaging work across a broad client base
If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact - we'd love to hear from you. Apply now with your CV to submit your application.
3rd line engineer in Tamworth employer: Nextech
As a leading Managed Service Provider based in Tamworth, we offer an exceptional work environment for our 3rd Line IT Engineers, where your expertise is valued and nurtured. With a strong focus on employee development, we provide fully funded training and certifications, alongside real project ownership that allows you to make a tangible impact across diverse sectors. Join us to be part of a supportive team culture that champions innovation and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd line engineer in Tamworth
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives you an edge and proves you're the real deal.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 3rd line engineer in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your 3rd line experience and the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience makes you the perfect fit. We love seeing enthusiasm and a bit of personality, so let us know what excites you about joining our team.
Showcase Your Problem-Solving Skills:In your application, give examples of complex technical issues you've resolved or projects you've led. We’re looking for someone who can take ownership and lead the charge, so share those success stories that demonstrate your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Nextech
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, Azure, and virtualisation technologies. Be ready to discuss specific projects you've worked on and how you tackled complex issues, as this will show your depth of knowledge.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved challenging escalations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached the problem and what the outcome was.
✨Communicate Clearly
Since you'll be working with clients and non-technical stakeholders, practice explaining technical concepts in simple terms. This will demonstrate your ability to bridge the gap between tech and business, which is crucial for this role.
✨Be Ready to Lead
As a 3rd Line Engineer, you'll be expected to mentor junior engineers and lead projects. Think about your leadership style and be prepared to discuss how you can support and develop your team while managing client projects effectively.
