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- Tasks: Lead on complex Microsoft tech challenges and mentor junior engineers.
- Company: Join a growing IT team in Eastbourne focused on innovative solutions.
- Benefits: Enjoy a competitive salary, performance bonuses, and a collaborative work environment.
- Why this job: Be the go-to expert in a forward-thinking company with big growth plans.
- Qualifications: Proven experience in 3rd line support and relevant Microsoft certifications required.
- Other info: Opportunity to lead infrastructure projects and enhance your technical skills.
The predicted salary is between 30000 - 70000 £ per year.
Job Description
?? We're Hiring!
Role: Senior Microsoft Specialist – 3rd Line EngineerSalary: £50,000 + benefits Location: Onsite, Eastbourne
Are you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rd Line Engineer) to join our growing IT team and provide expert-level support, guidance, and solutions across our Microsoft stack.
�? About the Role
As a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rd line escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to troubleshoot, design, and implement scalable enterprise solutions.
?? What You'll Do
- Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.)
- Take ownership of critical 3rd line incidents, ensuring swift resolution and root cause analysis
- Lead infrastructure and cloud migration projects end-to-end
- Support security and compliance initiatives across Microsoft environments
- Collaborate closely with internal stakeholders and clients to understand technical requirements
- Document processes and contribute to improving operational procedures
- Mentor and support 1st and 2nd line engineers
?? What You Bring
- Proven experience in a senior 3rd line engineer or Microsoft specialist role
- Deep knowledge of Microsoft 365, Azure AD, Intune, Exchange Online, Windows Server, and PowerShell
- Strong troubleshooting skills and ability to handle high-pressure escalations
- Experience with hybrid environments and cloud migrations
- Relevant Microsoft certifications (e.g., MS-100, MS-101, AZ-104, or similar)
- Excellent communication and stakeholder management skills
? Bonus Skills
- Knowledge of security best practices and Microsoft Defender stack
- Experience working in managed services or multi-client environments
- Familiarity with automation tools and scripting
�? What We Offer
- Competitive salary and performance bonuses
- A collaborative team with big growth plans
- Opportunity to lead and innovate within a forward-thinking IT environment
?? Ready to Apply?
Senior Microsoft Specialist - 3rd Line Engineer employer: Nextech
Contact Detail:
Nextech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Microsoft Specialist - 3rd Line Engineer
✨Tip Number 1
Make sure to showcase your hands-on experience with Microsoft technologies during any networking opportunities. Attend local tech meetups or online forums where you can connect with professionals in the field and discuss your expertise in Microsoft 365, Azure, and other relevant platforms.
✨Tip Number 2
Consider reaching out to current or former employees of StudySmarter on LinkedIn. Ask them about their experiences and any insights they might have about the company culture and the role itself. This can give you a better understanding of what they value in candidates.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your troubleshooting skills and familiarising yourself with common scenarios related to 3rd line support. Practising how you would approach complex incidents can help you stand out during the interview process.
✨Tip Number 4
Stay updated on the latest trends and updates in Microsoft technologies. Follow relevant blogs, podcasts, or webinars to ensure you can discuss recent developments and how they might impact the role. This shows your commitment to continuous learning and your passion for the field.
We think you need these skills to ace Senior Microsoft Specialist - 3rd Line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies, especially Microsoft 365, Azure, and Windows Server. Use specific examples of projects you've led or contributed to that demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Microsoft technologies and your desire to take on complex challenges. Mention your relevant certifications and how they align with the role's requirements.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved high-pressure escalations or led infrastructure projects. This will demonstrate your ability to handle the responsibilities of a Senior Microsoft Specialist.
Highlight Mentorship Experience: If you have experience mentoring junior engineers, be sure to include this in your application. Discuss how you've supported their development and contributed to team success, as this is a key aspect of the role.
How to prepare for a job interview at Nextech
✨Showcase Your Expertise
Be prepared to discuss your deep knowledge of Microsoft technologies like M365, Azure, and Windows Server. Highlight specific projects where you've successfully implemented solutions or resolved complex issues.
✨Demonstrate Problem-Solving Skills
Expect to face technical scenarios during the interview. Practice articulating your thought process for troubleshooting and resolving 3rd line incidents, as this will showcase your ability to handle high-pressure situations.
✨Highlight Mentorship Experience
Since the role involves mentoring junior engineers, share examples of how you've supported and guided less experienced team members in previous positions. This will demonstrate your leadership capabilities.
✨Prepare for Stakeholder Interaction
Communication is key in this role. Be ready to discuss how you've collaborated with internal stakeholders and clients to understand their technical requirements and deliver effective solutions.
