Senior IT Engineer
Salary: Up to £38,000
Location: Hybrid remote
Division: IT Support Services
Reports to: Support Services Manager
The role:
A customer-facing position where you'll own technical delivery across a range of clients, turning alerts, vulnerabilities and service data into prioritised remediation, and leading regular service review meetings. It's a well-exposed role and a genuine step up from previous 1st and 2nd line work.
The package:
- £32,000 - £38,000 depending on experience
- Hybrid remote working
- Reports to the Support Services Manager within IT Support Services
Why it's worth a look:
- Own technical delivery across a variety of customers, not just tickets
- Lead service review meetings and present directly to clients
- Work hands-on with Microsoft 365, Entra ID, Azure, Windows Server and security tooling
- Excellent exposure in a fast-paced environment
- Drive remediation, from CVE review through to patching and hardening
You'll need:
- 5+ years' managed services / MSP experience
- 2nd line background with strong Microsoft and security knowledge
- Confident communication and good organisation
- Microsoft certifications held or in progress
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Senior IT Engineer in Newcastle upon Tyne employer: Nextech
Nextech is an exceptional employer, offering a dynamic work environment in St Ives, Cambridgeshire, where innovation and collaboration thrive. With competitive salaries up to £60,000, flexible working arrangements, and ample opportunities for career progression, we empower our employees to grow and excel in their roles while delivering impactful infrastructure and networking solutions. Join us to be part of a forward-thinking team that values your expertise and fosters a culture of continuous improvement.