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For Companies At a Glance
- Tasks: Lead and manage a team of technicians while ensuring top-notch customer service.
- Company: Join Nextech, America's largest HVAC/R service provider with a stellar reputation.
- Benefits: Enjoy excellent health insurance, 401k matching, paid holidays, and vacation days.
- Why this job: Elevate your career in a dynamic environment focused on quality and integrity.
- Qualifications: 5 years of HVAC experience and strong leadership skills required.
- Other info: Opportunities for professional growth and development await you at Nextech.
The predicted salary is between 90000 - 100000 £ per year.
Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.
As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!
What You'll Be Doing
- The Regional Service Manager (RSM) will be responsible for managing technicians and administrative staff.
- Effective communication is critical to the development of our operational team and the quality of support we provide to our customers.
What Makes Nextech Different?
- Excellent Health Insurance options including a FREE employee only option
- Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
- FREE life insurance equal to your annualized pay rate
- 401k with a 50% match up to the first 5% of your contributions
- 7 paid Holidays
- 2 paid Personal days
- 10 paid Vacation days
Min Compensation USD $90,000.00/Yr. Max Compensation USD $100,000.00/Yr.
Responsibilities
- Recruiting and development of administration team
- Delivery of all company goals and metrics
- Provide customer satisfaction
- Dispatcher on-boarding
- Evaluate and perform annual reviews with Operations Manager approvals
- Review company reports and share with team
- Communicate needs to field teams (Dispatchers, ASM's, Operations Manager, and VP's)
- Escalation point for callbacks
- Successfully promote company's image, appearance, and reputation
- Manage customer relationships for assigned area
- Maintain and communicate weekly activity schedule
- Ensure efficient and well-planned scheduling of all calls
- Ensure area meets or exceeds customer and company SLA requirements
- Manage dispatchers and ensure company systems and procedures are followed
- Bottom line accountability for assigned divisions
- Manage labor and material costs
- Support ASM and the development of technicians
- Deliver high level of customer service on a consistent basis
Qualifications
- 5 years of field technical HVAC experience or equivalent business experience
- HVAC Management Experience
- Technical knowledge necessary to provide value to our technicians and customers
- Extremely high level of urgency to resolve problems
- High level of computer skills
- Ability to build rapport with clients
- Proven track record in prior role
- Level personality with a drive for success
- Ability to focus on desired results
- Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
- Ability to adapt to very fast-paced environment and deadlines
- Strong attention to detail
Physical Requirements
- Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
- Able to sit at a computer for up to 8 hours
Regional Service Manager in Denton employer: Nextech
Contact Detail:
Nextech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager in Denton
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC/R industry and let them know you're on the hunt for a Regional Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nextech thoroughly. Understand their values, mission, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Regional Service Manager, you'll need to convey information clearly and effectively. Consider doing mock interviews with friends or using online resources to sharpen your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Nextech and ready to take the next step in your career.
We think you need these skills to ace Regional Service Manager in Denton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Service Manager role. Highlight your relevant experience in HVAC management and any leadership roles you've held. We want to see how your skills align with what Nextech is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Nextech and how you embody our values of Quality, Value, and Integrity. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: As an RSM, effective communication is key. In your application, demonstrate your written communication skills clearly and concisely. We want to see that you can convey information effectively, just like you would with your team and customers.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining Nextech!
How to prepare for a job interview at Nextech
✨Know Your Stuff
Make sure you brush up on your HVAC knowledge and management experience. Be ready to discuss specific technical scenarios you've handled in the past, as well as how you've successfully managed teams. This will show that you not only understand the industry but also have the leadership skills needed for the Regional Service Manager role.
✨Communicate Clearly
Since effective communication is key for this position, practice articulating your thoughts clearly and concisely. Prepare examples of how you've communicated with both technicians and customers in previous roles. This will demonstrate your ability to foster strong relationships and ensure smooth operations.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous positions and how you resolved them. Highlight your urgency in addressing issues and your ability to adapt to fast-paced environments. This will illustrate your capability to manage customer relationships and maintain high service standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in Nextech's culture and goals. Inquire about their approach to team development or how they measure success in customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.