Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st line IT support and troubleshoot tech issues for diverse clients.
- Company: Growing IT services provider in Clacton-on-Sea with a friendly team.
- Benefits: Salary up to £30,000, ongoing training, and clear progression opportunities.
- Other info: Join a dynamic team and work with a variety of technologies.
- Why this job: Kickstart your IT career in a supportive environment with hands-on experience.
- Qualifications: Previous IT support experience or qualification preferred; eagerness to learn essential.
The predicted salary is between 30000 - 30000 £ per year.
A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team.
This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients.
Key Responsibilities- Providing 1st line technical support via phone, email, and remote support tools
- Logging and managing support tickets
- Troubleshooting basic hardware, software, printer, and connectivity issues
- Supporting Microsoft 365 users including password resets and mailbox support
- Setting up laptops, desktops, and user accounts
- Escalating more complex issues to senior engineers when required
- Delivering excellent customer service to end users
- Previous IT support experience or IT qualification preferred
- Basic understanding of Windows operating systems and Microsoft 365
- Good communication and customer service skills
- Eagerness to learn and develop technically
- Ability to work well within a team environment
- Full UK driving licence beneficial but not essential
- Salary up to £30,000
- Ongoing training and development
- Clear progression opportunities into 2nd line support
- Friendly and supportive team environment
- Exposure to a variety of technologies and clients
- Pension and holiday package
Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
Locations
Senior IT and AV engineer. in Clacton-on-Sea, Essex employer: Nextech
Contact Detail:
Nextech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT and AV engineer. in Clacton-on-Sea, Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about sharing your passion for IT. You never know who might have a lead on that perfect job!
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you feel more confident. Focus on showcasing your problem-solving abilities and customer service skills, as these are key for roles like the IT Support Engineer.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, make sure to research the company and its culture. This will help you align your answers during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior IT and AV engineer. in Clacton-on-Sea, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous IT support roles or relevant qualifications to show us you're a great fit for the Senior IT and AV Engineer position.
Craft a Personal Cover Letter: Don't just send a generic cover letter! Use this opportunity to express why you want to join our team at StudySmarter and how your background aligns with the role. A personal touch goes a long way!
Show Off Your Communication Skills: Since you'll be providing support via phone and email, it's crucial to demonstrate your communication skills in your application. Keep your language clear and professional, but don't be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Nextech
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Windows operating systems and Microsoft 365. Be ready to discuss how you've used these technologies in the past, as this will show your understanding and eagerness to learn.
✨Show Off Your Customer Service Skills
Since this role involves providing support to end users, think of examples where you've delivered excellent customer service. Prepare to share how you handled difficult situations or resolved issues effectively.
✨Practice Common Support Scenarios
Get familiar with common IT support scenarios, like troubleshooting hardware or software issues. You might be asked how you would approach a specific problem, so having a structured way to tackle these questions can really help.
✨Ask Questions About Growth Opportunities
This position offers clear progression into 2nd line support, so don’t hesitate to ask about training and development during your interview. It shows you're serious about your career growth and keen to learn more.