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- Tasks: Join our IT Support Team as a Senior Engineer, tackling 2nd/3rd line support challenges.
- Company: Be part of a dynamic team in Stockton-on-tees, focused on innovative IT solutions.
- Benefits: Enjoy a competitive salary up to £45,000 and opportunities for professional growth.
- Why this job: Make an impact by designing robust infrastructure solutions and enhancing system performance.
- Qualifications: Experience in IT support with strong troubleshooting skills is essential.
- Other info: Collaborate with cross-functional teams and work with cutting-edge technologies.
The predicted salary is between 27000 - 63000 £ per year.
Senior IT Support Engineer – Up to £45,000 – Stockton-on-tees Join Our Team as a Senior 2nd/3rd Line Support Engineer in Stockton-on-tees Are you passionate about designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions? We’re looking for a talented Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT Support Engineer Location: Stockton-on-tees Salary: Up to £45,000 per annum Key Responsibilities – Be a key member of the IT Support Team, operating as an escalation point for the 1st Line team. Working with an array of customers in the local area, supporting through remote helpdesk and occasional site visits Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. Implement security best practices and ensure compliance with industry standards and regulations. Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as ne…
Senior IT Engineer - Stockton-on-tees employer: Nextech Group
Contact Detail:
Nextech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Engineer - Stockton-on-tees
✨Tip Number 1
Make sure to highlight your experience with 2nd and 3rd line support in your conversations. Discuss specific scenarios where you successfully resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 2
Familiarize yourself with the latest infrastructure technologies and security best practices. Being able to discuss recent trends or tools you've worked with can set you apart during interviews and show that you're proactive about your professional development.
✨Tip Number 3
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss how you approach documentation and knowledge sharing. Since this role emphasizes documenting system configurations and processes, showcasing your organizational skills and attention to detail will be crucial.
We think you need these skills to ace Senior IT Engineer - Stockton-on-tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 2nd and 3rd line support, infrastructure solutions, and any specific technologies mentioned in the job description. Use keywords from the job listing to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to manage technology solutions. Mention specific examples of past projects or experiences that align with the responsibilities outlined in the job description.
Highlight Technical Skills: Clearly list your technical skills related to system performance monitoring, troubleshooting, and security best practices. Be specific about the tools and technologies you are proficient in, as this will demonstrate your capability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Nextech Group
✨Show Your Technical Expertise
Be prepared to discuss your experience with 2nd and 3rd line support. Highlight specific technologies you've worked with and be ready to explain how you've resolved complex issues in the past.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions where you need to troubleshoot a hypothetical issue. Walk through your thought process clearly, showcasing your analytical skills and ability to think on your feet.
✨Highlight Collaboration Experience
Since the role involves working with cross-functional teams, share examples of successful collaborations. Discuss how you’ve worked with different departments to implement solutions that meet business needs.
✨Discuss Security Best Practices
Given the importance of security in IT, be ready to talk about your experience with implementing security measures. Mention any relevant certifications or training that demonstrate your commitment to maintaining compliance.
