Nextech Group in Northampton is seeking a skilled 2nd Line Support Engineer to join our growing MSP team. You will handle escalated IT tickets, troubleshoot Windows, Active Directory, Microsoft 365 and networking, and provide hands-on support including occasional onsite visits.
Strong communication and customer service skills are essential, with IT certifications a plus. You will work with 1st/3rd line teams and participate in rotating out-of-hours support to keep client environments stable.
#J-18808-Ljbffr
2nd Line IT Engineer β MSP | Flexible Hours & Growth in Northampton employer: Nextech Group
Join a dynamic and innovative agency in the heart of the West Midlands, where your role as a Digital Account Manager will be pivotal in shaping client relationships and driving creative projects to success. With a strong emphasis on collaboration, you'll benefit from a supportive work culture that encourages professional growth and development, alongside competitive remuneration and opportunities to work with a diverse range of clients. This is not just a job; it's a chance to thrive in a vibrant environment that values creativity and teamwork.