Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for clients.
- Company: Join a dynamic team in Leeds with a collaborative culture.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and career growth opportunities.
- Why this job: Make a real difference by solving tech problems and helping clients succeed.
- Qualifications: Experience in IT support and strong customer service skills required.
- Other info: Fast-paced environment with opportunities to learn and grow your career.
The predicted salary is between 28000 - 35000 £ per year.
We are excited to announce a fantastic job opportunity for a skilled and motivated IT Support Engineer to join a dynamic team in Leeds. If you're passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read on!
Location: Leeds
Salary: £28,000 - £35,000
Perks and Benefits:
- Competitive Salary Package
- Comprehensive Benefits Package
- Exciting Career Growth Opportunities
- Collaborative and Dynamic Work Environment
Key Responsibilities:
- Provide technical support to clients, troubleshooting IT issues across various hardware and software systems
- Resolving incidents and service requests in a timely manner
- Working with both internal and external teams to diagnose and resolve technical problems
Skills Required:
- Previous experience within an IT Support setting
- Windows OS, Active Directory and Office 365
- Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
- Proficiency in diagnosing and troubleshooting hardware and software issues
- Providing excellent customer service, whether remote or face-to-face
IT Support Engineer - Leeds employer: Nextech Group
Contact Detail:
Nextech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to demonstrate your troubleshooting prowess. Practise common interview questions and think of examples that showcase your customer service skills.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that excite you! Tailor your approach by researching their culture and values. When you apply through our website, it shows you’re genuinely interested in being part of our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit.
We think you need these skills to ace IT Support Engineer - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills with Windows OS, Active Directory, and Office 365 shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your passion for IT and customer service. Share specific examples of how you've resolved technical issues and provided excellent support.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've diagnosed and resolved hardware or software issues. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Nextech Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Active Directory, and Office 365. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting techniques you've mastered.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service, think of examples where you've gone above and beyond for a client. Prepare to share specific stories that highlight your ability to resolve issues effectively and maintain a positive attitude.
✨Familiarise Yourself with Networking Basics
Understanding networking principles like TCP/IP, DNS, and DHCP is crucial. Brush up on these concepts and be prepared to explain them in simple terms, as you might need to troubleshoot network-related issues.
✨Practice Problem-Solving Scenarios
Anticipate technical questions or scenarios that may come up during the interview. Practising how you would approach diagnosing and resolving common IT issues can help you feel more confident and articulate during the discussion.