At a Glance
- Tasks: Provide hands-on IT support and manage exciting projects across the UK.
- Company: Join a busy Managed Service Provider with a dynamic team.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Fast-paced role with opportunities to learn and advance your career.
- Why this job: Experience varied challenges and make a real impact in tech support.
- Qualifications: 3+ years in IT support with strong Microsoft tech knowledge.
The predicted salary is between 35000 - 35000 £ per year.
We're looking for an experienced IT Field Engineer to join a busy MSP team, delivering hands-on technical support across a diverse UK client base. You'll split your time between on-site visits, project delivery, and remote service desk support - making every day varied and fast-paced.
What You'll Be Doing
- Provide on-site IT support across the UK - installation, configuration, and troubleshooting
- Contribute to project work including migrations, deployments, infrastructure upgrades, and office moves
- Support the service desk with escalated tickets and remote troubleshooting when not in the field
- Administer Active Directory, Group Policy, Microsoft 365, and Exchange environments
- Support networking technologies including TCP/IP, VLANs, firewalls, and wireless
- Manage firewall solutions (FortiGate, Cisco, SonicWall, WatchGuard)
- Maintain backup solutions such as Azure Backup and Veeam
- Support virtualised environments: Hyper-V, VMware, Azure Virtual Desktop, and RDS
- Keep documentation accurate and tickets up to date
What We're Looking For
- 3+ years' experience in a similar IT support role
- MSP or customer-facing environment experience
- Strong knowledge of Microsoft technologies: 365, Azure, Windows, AD
IT Field Engineer - Manchester employer: Nextech Group
Join a dynamic and innovative team as an IT Field Engineer in Manchester, where you'll enjoy a collaborative work culture that values your expertise and encourages professional growth. With competitive salaries, diverse project opportunities, and a commitment to employee development, this role offers a rewarding career path in a fast-paced environment that keeps every day exciting. Experience the unique advantage of working in a vibrant city while being part of a supportive team dedicated to delivering exceptional IT solutions.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer - Manchester
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Manchester. It's a great way to meet potential employers and get your name out there. Plus, you never know who might have a lead on that perfect IT Field Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements. When you’re chatting with hiring managers, having tangible examples of your work can really set you apart from the competition.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm for the role and keep you fresh in their minds. We all love a proactive candidate!
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you land that IT Field Engineer job. Plus, applying directly through us can give you an edge, as we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace IT Field Engineer - Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience relevant to the IT Field Engineer role. We want to see how your skills in installation, configuration, and troubleshooting shine through!
Showcase Your Projects:If you've worked on migrations, deployments, or infrastructure upgrades, let us know! We love seeing real examples of your project work that demonstrate your hands-on experience.
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you communicate your passion for IT support and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nextech Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, especially 365, Azure, and Active Directory. Be ready to discuss specific projects where you've used these tools, as well as any troubleshooting experiences you've had.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to share examples of how you've handled difficult situations with customers in the past. Highlight your ability to communicate technical information clearly and effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT issues or project scenarios. Think about your past experiences and be ready to explain your thought process and the steps you would take to resolve problems.
✨Demonstrate Your Adaptability
This job is all about variety, so be ready to talk about how you've successfully managed multiple tasks or projects at once. Share examples that show your ability to adapt to changing environments and priorities.
