At a Glance
- Tasks: Lead and resolve complex infrastructure issues while mentoring a dynamic team.
- Company: Join a forward-thinking managed services team in Manchester.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for professional growth.
- Other info: Exciting challenges with excellent career advancement potential.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Strong technical skills in hybrid cloud and on-premises infrastructure.
The predicted salary is between 50000 - 65000 £ per year.
The role involves joining as the most senior operational resource within a dedicated managed services team, supporting complex hybrid cloud and on-premises infrastructure platforms for multiple customers. This is a hands-on technical leadership role, not a purely managerial one; you'll be the person others turn to when an issue can't be resolved at the first line, and you'll own it through to a fix.
You'll act as the technical authority for the operational team, taking ownership of complex incident resolution and root cause analysis, leading platform engineering and hardware lifecycle work, and mentoring Infrastructure Engineers as they develop their own skills. You're expected to be comfortable making high-stakes calls under pressure during major incidents and to drive resolution when nobody else can.
Day to day, this means:
- Leading the technical response to P1 and P2 major incidents
- Managing Dell VxRail and VMware VCF platform lifecycle operations
- Overseeing Veeam backup architecture and Azure DR strategy
- Delivering capacity management reporting
- Presenting complex RFCs at the weekly Change Advisory Board
- Managing vendor escalations with Dell, HPE, VMware
Infrastructure Lead - Manchester employer: Nextech Group
Join a forward-thinking company in Manchester that values innovation and technical excellence, offering a dynamic work culture where collaboration and continuous learning are at the forefront. As an Infrastructure Lead, you'll not only tackle complex challenges but also have the opportunity to mentor and grow alongside a talented team, all while enjoying competitive salaries and a supportive environment that prioritises employee well-being and professional development.
