Senior IT Engineer (Level 2/3)
About the Company
Our client is an established Managed Service Provider (MSP) supporting a diverse portfolio of businesses. They provide a range of IT support and managed services, with a strong focus on delivering responsive, engineer-led technical support.
The Role
We're looking for an experienced Senior IT Engineer to act as a senior technical point of escalation within the team.
You'll work independently on complex technical issues across networking, Microsoft 365 and Azure, while providing direct technical support and consultancy to clients. You'll also work closely with other senior engineers and help support the development of more junior members of the team.
Key Responsibilities
- Handle complex technical issues escalated from junior engineers, working alongside other senior engineers
- Design, maintain and document client network infrastructure
- Administer Microsoft 365 and Azure environments across multiple client tenants
- Provide client-facing technical consultancy and advisory support
- Mentor and support junior engineers within the team
- Participate in an on-call rotation following successful completion of your probationary period
Requirements
- Minimum 3-5 years' hands-on experience in a similar MSP or IT support envi...
Senior IT Engineer in Bicester employer: Nextech Group
Join a dynamic and innovative agency in the heart of the West Midlands, where your role as a Digital Account Manager will be pivotal in shaping client relationships and driving creative projects to success. With a strong emphasis on collaboration, you'll benefit from a supportive work culture that encourages professional growth and development, alongside competitive remuneration and opportunities to work with a diverse range of clients. This is not just a job; it's a chance to thrive in a vibrant environment that values creativity and teamwork.
