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- Tasks: Provide top-notch IT support and tackle security challenges daily.
- Company: Join a dynamic team focused on IT excellence and career growth.
- Benefits: Enjoy a great pension, holidays, and opportunities for career development.
- Why this job: Elevate your IT career while making a real impact in a collaborative environment.
- Qualifications: Proficiency in Microsoft tools and strong problem-solving skills required.
- Other info: A full UK driving license is needed for business use.
The predicted salary is between 16800 - 33600 £ per year.
Role – IT Helpdesk Engineer Salary – Up to GBP 28000 Location – Warrington Benefits – Great Pension, Holidays and career development Elevate Your IT Career with Our IT Support Role! Are you an IT professional ready to take the next big step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation’s success. Why You Should Apply: Key Responsibilities: * Service Desk Expertise: Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning: Apply your proven experience in IT resource planning to optimise our IT infrastructure. * Risk Management: Identify, assess, control, and mitigate operational risks with a strategic approach. Technical Skills: * Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application support. * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices. * Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: * Demonstrate a strong customer-centric approach in all activities. * Exhibit a proactive Can-do attitude in service provision. * Commit to delivering value for money. Additional Requirements: * Full UK Driving License and access to a car for business use. Ready to Take the Next Step in Your IT Career? Please apply by sending your CV to ( tom . craig @ nextech – group . co . uk )
IT Helpdesk Engineer - GBP 28000 employer: Nextech Group Ltd
Contact Detail:
Nextech Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Engineer - GBP 28000
✨Tip Number 1
Familiarize yourself with the specific IT Service Desk tools mentioned in the job description. Being able to discuss your experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of IT and Cyber security practices. Be prepared to share examples of how you've identified and addressed security threats in previous roles, as this is a key responsibility for the position.
✨Tip Number 3
Highlight any experience you have working with third-party suppliers. Discussing your collaborative approach to resolving issues can set you apart from other candidates.
✨Tip Number 4
Make sure you can demonstrate your customer-centric approach. Prepare to share specific instances where you've gone above and beyond to provide exceptional support to colleagues or clients.
We think you need these skills to ace IT Helpdesk Engineer - GBP 28000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT Service Desk tools, Microsoft Active Directory, and your problem-solving skills. Use specific examples that demonstrate your expertise in IT support and security practices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your customer-centric approach. Mention how your skills align with the key responsibilities listed in the job description, particularly your experience in resource planning and risk management.
Highlight Relevant Certifications: If you have any relevant IT certifications, such as CompTIA A+, ITIL, or Microsoft certifications, be sure to include them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nextech Group Ltd
✨Showcase Your Service Desk Expertise
Be prepared to discuss your experience with IT Service Desk tools. Highlight specific examples where you provided exceptional support, and how you managed to resolve issues efficiently for colleagues.
✨Demonstrate Your Security Knowledge
Since the role emphasizes a focus on IT/Cyber security, be ready to talk about your understanding of security practices. Share instances where you identified and addressed security threats effectively.
✨Emphasize Collaboration Skills
Discuss your experience working with third-party suppliers. Provide examples of how you partnered with them to resolve issues and ensure seamless operations, showcasing your collaborative approach.
✨Highlight Your Customer-Centric Approach
Illustrate your commitment to customer service by sharing experiences where you went above and beyond to deliver value. A proactive 'Can-do' attitude will resonate well with the interviewers.
