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- Tasks: Provide tech support for Unified Communications and troubleshoot issues daily.
- Company: Join a dynamic team in Telford focused on innovative communication solutions.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and opportunities for growth.
- Why this job: Be part of a tech-savvy culture that values problem-solving and customer satisfaction.
- Qualifications: Experience in telecoms or networking is essential; passion for technology is a plus.
- Other info: This role offers a chance to enhance your skills in a supportive environment.
The predicted salary is between 26000 - 36400 £ per year.
Job Title: Unified Communications (UC) Support Engineer
Location: Telford
Salary: £26,000 per annum + Quarterly KPI Bonus
Are you passionate about technology and customer service?
Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving?
We\’re looking for a motivated Unified Communications Support Engineer to join our support team in Telfo…
Unified Communications Support Engineer employer: Nextech Group Limited
Contact Detail:
Nextech Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Support Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in Unified Communications technology. Being knowledgeable about current tools and platforms will not only help you during interviews but also show your genuine interest in the field.
✨Tip Number 2
Brush up on your troubleshooting skills. Prepare to discuss specific scenarios where you've successfully resolved technical issues, as this will demonstrate your problem-solving abilities to our hiring team.
✨Tip Number 3
Network with professionals in the telecoms and UC industry. Attend relevant meetups or online forums to connect with others, which can provide insights and potentially lead to referrals for the position.
✨Tip Number 4
Research StudySmarter's values and culture. Understanding our mission and how we operate will help you tailor your conversations during the interview, making it clear that you're a great fit for our team.
We think you need these skills to ace Unified Communications Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Unified Communications Support Engineer position. Tailor your application to highlight relevant experience in telecoms, networking, or Unified Communications.
Highlight Technical Skills: Make sure to emphasise your technical skills related to troubleshooting and problem-solving in your CV and cover letter. Mention specific technologies or tools you have worked with that are relevant to Unified Communications.
Showcase Customer Service Experience: Since the role involves customer service, include examples of how you've successfully assisted customers in previous roles. This could be through direct support, resolving issues, or improving user experiences.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for technology and customer service. Use this opportunity to explain why you want to work as a Unified Communications Support Engineer and how you can contribute to the team.
How to prepare for a job interview at Nextech Group Limited
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share specific examples of how you've engaged with telecoms or networking in the past, and discuss any relevant projects or experiences that highlight your passion.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've successfully troubleshot issues in Unified Communications or related fields. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical thinking.
✨Highlight Customer Service Experience
Since the role involves customer interaction, be ready to talk about your experience in customer service. Provide examples of how you've handled difficult situations or provided exceptional support to clients, emphasising your communication skills.
✨Research the Company
Familiarise yourself with the company's products and services, especially those related to Unified Communications. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
