At a Glance
- Tasks: Resolve complex IT issues and lead exciting infrastructure projects.
- Company: Dynamic Managed Service Provider with a focus on innovation and teamwork.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to mentor junior engineers and grow your career in a thriving company.
- Why this job: Join a team where your expertise makes a real difference in diverse sectors.
- Qualifications: Proven 3rd line experience and strong technical skills across various technologies.
The predicted salary is between 50000 - 50000 £ per year.
We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do.
We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work. You'll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base.
What You'll Be Doing:
- Resolving complex 3rd line escalations across networking, servers, cloud, and security
- Leading and delivering infrastructure projects — cloud migrations, network deployments, virtualisation and more
- Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments
- Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms
- Mentoring and supporting junior engineers
- Producing clear technical documentation and project plans
- Working directly with clients in both B2B and education environments
What We're Looking For:
- Proven 3rd line experience, ideally within an MSP environment
- Strong skills across a range of technologies including: Microsoft 365
Third Line IT Engineer employer: Nextech Group Limited
As a leading Managed Service Provider based in Tamworth, we offer an exceptional work environment that prioritises employee development and collaboration. Our culture fosters innovation and teamwork, providing ample opportunities for growth through hands-on project involvement and mentorship from experienced engineers. With a commitment to delivering outstanding IT solutions, we ensure our team members are well-supported and equipped to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Third Line IT Engineer
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to connect with potential employers and other IT professionals who might know of openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving cloud migrations or network deployments. This can really set you apart when chatting with hiring managers.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, reach out to the company directly through our website. A personal touch can make all the difference in getting noticed.
✨Tip Number 4
Prepare for the technical interview! Brush up on your problem-solving skills and be ready to discuss your experience with Microsoft 365 and other technologies. Practice makes perfect!
We think you need these skills to ace Third Line IT Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the 3rd Line IT Engineer role. Highlight your technical expertise, especially in areas like Microsoft 365 and cloud solutions, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about IT and how your experience aligns with our mission as a Managed Service Provider. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills—give us examples of how you've tackled complex technical issues in the past. We love seeing real-world applications of your knowledge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking, servers, and cloud technologies. Be prepared to discuss specific projects you've worked on and the challenges you faced, as this will show your depth of experience.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to tackle hypothetical scenarios or real-life problems they might present. Think aloud as you work through your thought process; this demonstrates your analytical skills and how you approach complex issues.
✨Highlight Your Project Experience
Since the role involves leading infrastructure projects, come prepared with examples of past projects you've managed. Discuss your role, the technologies used, and the outcomes. This will help them see your capability in handling similar tasks.
✨Emphasise Teamwork and Mentoring
As a 3rd Line IT Engineer, you'll be mentoring junior engineers. Share experiences where you've supported or trained others, and explain how you foster collaboration within a team. This shows you're not just technically skilled but also a great team player.
