At a Glance
- Tasks: Provide technical support and troubleshoot IT issues for clients.
- Company: Join a growing company that values its employees and fosters professional growth.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Opportunity to thrive in a dynamic team and enhance your technical expertise.
- Why this job: Make a real impact on IT services while developing your career in a fast-paced setting.
- Qualifications: Experience in IT support, knowledge of Windows OS, and excellent customer service skills.
The predicted salary is between 35000 - 35000 £ per year.
Salary: Up to £35,000
Type: Full-Time
About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team.
Key Responsibilities
- Provide technical support to clients, troubleshooting IT issues across various hardware and software systems
- Resolving incidents and service requests in a timely manner
- Working with both internal and external teams to diagnose and resolve technical problems
Skills Required
- Previous experience within an IT Support setting
- Windows OS, Active Directory and Office 365
- Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
- Proficiency in diagnosing and troubleshooting hardware and software issues
- Providing excellent customer service, whether remote or face-to-face
If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.
Why Join Us?
- Supportive environment with the chance to make a real impact on the direction of IT services within the company.
- Ongoing training and development to help you reach your career goals.
If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you! Apply Today!
Technical Support Engineer - Middlesbrough employer: Nextech Group Limited
As a Business Development Manager at our well-established Technology Solutions company in Teesside, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while contributing to meaningful projects that drive customer success.
