At a Glance
- Tasks: Resolve complex IT issues and lead exciting infrastructure projects.
- Company: Dynamic Managed Service Provider with a focus on innovation and team development.
- Benefits: Competitive salary, fully funded training, and real project ownership.
- Other info: Exciting career progression opportunities and varied work across diverse clients.
- Why this job: Join a supportive team and make a real impact in the tech world.
- Qualifications: Proven 3rd line experience and strong technical skills across various technologies.
The predicted salary is between 50000 - 50000 £ per year.
We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do.
We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work. You'll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base.
What You'll Be Doing
- Resolving complex 3rd line escalations across networking, servers, cloud, and security
- Leading and delivering infrastructure projects — cloud migrations, network deployments, virtualisation and more
- Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments
- Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms
- Mentoring and supporting junior engineers
- Producing clear technical documentation and project plans
- Working directly with clients in both B2B and education environments
What We're Looking For
- Proven 3rd line experience, ideally within an MSP environment
- Strong skills across a range of technologies including:
- Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint)
- Virtualisation — Hyper-V and/or VMware vSphere
- Networking — VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki)
- Windows Server — AD, DHCP, DNS, DFS, Group Policy
- Security — Endpoint protection, patch management, email security
- Scripting — PowerShell, Bash, or similar
- Experience delivering or contributing to IT projects end-to-end
- Excellent communication skills — able to translate technical concepts for non-technical stakeholders
- A proactive, self-motivated approach with strong documentation habits
Requirements
- Must be able to pass an Enhanced DBS check (required for education sector work)
- Full UK driving licence
What's In It For You
- Salary up to £50,000 depending on experience
- Training and industry certifications fully funded — Microsoft, CompTIA, and more
- Real project ownership and career progression
- A supportive team culture that values development and innovation
- Varied, engaging work across a broad client base
If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact — we'd love to hear from you. Apply now with your CV to submit your application.
Third Line IT Engineer in Tamworth employer: Nextech Group Limited
As a growing Managed Service Provider based in Tamworth, we offer an exceptional work environment that prioritises employee development and innovation. Our supportive team culture fosters collaboration and provides ample opportunities for career progression, with fully funded training and industry certifications to enhance your skills. Join us to take ownership of meaningful projects while working with a diverse client base in both B2B and education sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Third Line IT Engineer in Tamworth
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. You never know who might be looking for a 3rd Line IT Engineer just like you!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects and technical achievements. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter where you can make a real impact!
✨Tip Number 4
Prepare for interviews by brushing up on common technical questions and scenarios. Practice explaining complex concepts in simple terms – it’s key for client-facing roles!
We think you need these skills to ace Third Line IT Engineer in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the 3rd Line IT Engineer role. Highlight your technical expertise in areas like Microsoft 365, Azure, and networking to catch our eye!
Showcase Your Projects:We love seeing real-world examples of your work! Include details about any infrastructure projects you've led or contributed to, especially those involving cloud migrations or virtualisation.
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language to explain your technical skills and experiences, making it easy for us to understand your background.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, Azure, and virtualisation technologies. Be ready to discuss specific projects you've worked on and how you tackled complex issues, as this will show your depth of knowledge.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved challenging escalations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached the problem and what the outcome was.
✨Communicate Clearly
Since you'll be working with clients who may not be tech-savvy, practice explaining technical concepts in simple terms. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders, which is crucial for this role.
✨Be Ready to Discuss Project Management
As this role involves leading infrastructure projects, be prepared to talk about your experience managing projects from start to finish. Highlight your documentation habits and how you ensure that everything runs smoothly, as this will show your organisational skills.
