At a Glance
- Tasks: Lead complex IT projects and resolve technical escalations for diverse clients.
- Company: A growing Managed Service Provider dedicated to exceptional IT services.
- Benefits: Salary up to £50,000, fully funded training, and career progression opportunities.
- Other info: Join a supportive team and mentor junior engineers in a dynamic environment.
- Why this job: Make a real impact while developing your skills in a hands-on role.
- Qualifications: Experience in IT engineering and strong problem-solving skills required.
The predicted salary is between 50000 - 50000 £ per year.
We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work.
Responsibilities include:
- Resolving complex 3rd line escalations across networking, servers, cloud, and security
- Leading and delivering infrastructure projects — cloud migrations, network deployments, virtualisation and more
- Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments
- Mentoring and supporting junior engineers
- Producing clear technical documentation and project plans
Key technologies include:
- Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint)
- Networking — VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki)
- Windows Server — AD, DHCP, DNS, DFS, Group Policy
Experience delivering or contributing to IT projects end-to-end is required. Must be able to pass an Enhanced DBS check (required for education sector work). A full UK driving licence is also necessary.
Salary up to £50,000 depending on experience. Training and industry certifications fully funded — Microsoft, CompTIA, and more. Real project ownership and career progression.
If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact — we'd love to hear from you.
IT Engineers in Tamworth employer: Nextech Group Limited
As a leading Managed Service Provider, we offer an exceptional work environment where IT Engineers can thrive. Our commitment to employee development is evident through fully funded training and industry certifications, alongside real project ownership that fosters career progression. Join us in a collaborative culture that values technical expertise and innovation, all while supporting a diverse client base across the B2B and education sectors.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineers in Tamworth
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's all about making connections and showing off your skills in person – you never know who might be looking for a 3rd Line IT Engineer just like you!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can highlight your projects, certifications, and any cool tech solutions you've implemented. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions related to networking, servers, and cloud solutions. Practise explaining complex concepts in simple terms – it shows you can communicate effectively with clients and team members alike.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to stand out and show us why you're the perfect fit for our growing MSP.
We think you need these skills to ace IT Engineers in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with 3rd line support and the specific technologies mentioned in the job description. We want to see how your skills align with what we do, so don’t hold back!
Showcase Your Projects:When you write your application, include examples of infrastructure projects you've led or contributed to. We love seeing real-world applications of your skills, especially in cloud migrations and network deployments.
Be Clear and Concise:In your cover letter, get straight to the point. We appreciate clarity, so outline your relevant experience and why you’re excited about joining our team. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Azure, Microsoft 365, and networking. Be ready to discuss specific projects you've worked on and the challenges you faced. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex escalations you've resolved. Think about the steps you took, the thought process behind your decisions, and how you communicated with your team. This is your chance to demonstrate your hands-on experience and critical thinking.
✨Highlight Your Mentoring Experience
Since mentoring junior engineers is part of the role, be ready to talk about any experience you have in this area. Share specific instances where you’ve guided others, how you approached it, and the impact it had on the team. This shows you’re not just a tech whiz, but also a team player.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to IT projects or escalations. Practice articulating your thought process and decision-making strategies. This will help you convey your ability to lead and deliver under pressure, which is crucial for this role.
