At a Glance
- Tasks: Resolve complex IT issues and lead exciting infrastructure projects.
- Company: Dynamic Managed Service Provider with a focus on exceptional IT services.
- Benefits: Salary up to £50,000, fully funded training, and career progression.
- Other info: Join a team that values great engineers and offers mentorship opportunities.
- Why this job: Make a real impact while growing your technical skills in a supportive environment.
- Qualifications: Experience in 3rd line IT support and a full UK driving licence.
The predicted salary is between 50000 - 50000 £ per year.
We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work.
Responsibilities:
- Resolving complex 3rd line escalations across networking, servers, cloud, and security
- Leading and delivering infrastructure projects — cloud migrations, network deployments, virtualisation and more
- Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments
- Mentoring and supporting junior engineers
- Producing clear technical documentation and project plans
Key Skills:
- Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint)
- Networking — VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki)
- Windows Server — AD, DHCP, DNS, DFS, Group Policy
Experience delivering or contributing to IT projects end-to-end is required. Must be able to pass an Enhanced DBS check (required for education sector work). A full UK driving licence is also necessary.
Salary up to £50,000 depending on experience. Training and industry certifications fully funded — Microsoft, CompTIA, and more. Real project ownership and career progression.
If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact — we'd love to hear from you.
ICT Engineer- Enhanced DBS in Tamworth employer: Nextech Group Limited
As a leading Managed Service Provider, we offer an exceptional work environment where your technical expertise is valued and nurtured. With a strong focus on employee development, we provide fully funded training and certifications, ensuring you have the tools to advance your career while working on meaningful projects that make a real impact in the B2B and education sectors. Join us to be part of a collaborative culture that prioritises innovation and professional growth in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Engineer- Enhanced DBS in Tamworth
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events where you can connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you to a hiring manager.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those related to cloud migrations or network deployments. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to 3rd line support. Practice explaining your thought process clearly, as communication is key in client-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented engineers like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ICT Engineer- Enhanced DBS in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your 3rd line support experience, especially with networking and cloud technologies, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit for our growing MSP. Don’t forget to mention any relevant projects you've led!
Showcase Your Problem-Solving Skills:In your application, give examples of complex technical issues you've resolved. We love seeing how you approach challenges, so share specific instances where your problem-solving skills made a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Azure, Microsoft 365, and networking. Be ready to discuss specific projects you've worked on and how you tackled complex issues. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved tricky escalations in the past. Think about the challenges you faced, the steps you took to solve them, and the outcomes. This will demonstrate your ability to think critically and act decisively under pressure.
✨Highlight Your Mentoring Experience
Since this role involves mentoring junior engineers, be ready to talk about any experience you have in guiding others. Share specific instances where you helped someone grow their skills or overcome a challenge. This shows that you’re not just a tech whiz, but also a team player who invests in others.
✨Prepare for Project Discussions
Expect questions about your experience with infrastructure projects. Be prepared to discuss your role in these projects, the methodologies you used, and how you ensured successful delivery. This will highlight your project management skills and your ability to lead initiatives.
