At a Glance
- Tasks: Resolve complex IT issues and lead exciting infrastructure projects.
- Company: A growing Managed Service Provider with a focus on exceptional IT services.
- Benefits: Salary up to £50,000, fully funded training, and real project ownership.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in the tech world.
- Qualifications: Experience in 3rd line support and strong technical problem-solving skills.
The predicted salary is between 50000 - 50000 £ per year.
We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. We're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work.
Responsibilities:
- Resolving complex 3rd line escalations across networking, servers, cloud, and security
- Leading and delivering infrastructure projects — cloud migrations, network deployments, virtualisation and more
- Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments
- Mentoring and supporting junior engineers
- Producing clear technical documentation and project plans
Key Skills:
- Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint)
- Networking — VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki)
- Windows Server — AD, DHCP, DNS, DFS, Group Policy
Experience delivering or contributing to IT projects end-to-end is required. Must be able to pass an Enhanced DBS check (required for education sector work). A full UK driving licence is also necessary.
Salary up to £50,000 depending on experience. Training and industry certifications fully funded — Microsoft, CompTIA, and more. Real project ownership and career progression.
If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact — we'd love to hear from you.
3rd Line ICT Engineer in Tamworth employer: Nextech Group Limited
As a leading Managed Service Provider, we offer an exceptional work environment where your technical expertise is valued and nurtured. With a strong focus on employee development, we provide fully funded training and industry certifications, ensuring you have the tools to advance your career while working on meaningful projects that make a real impact in the B2B and education sectors. Join us to be part of a collaborative culture that prioritises innovation and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line ICT Engineer in Tamworth
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to connect with potential employers and other engineers who might know of openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving Azure, Microsoft 365, or any complex networking solutions. This can really set you apart during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on common 3rd line issues. Be ready to discuss your problem-solving process and how you've tackled past challenges in networking or server management.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented engineers like you. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace 3rd Line ICT Engineer in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the 3rd Line IT Engineer role. Highlight your technical expertise in areas like Azure, Microsoft 365, and networking, as these are key to what we’re looking for.
Showcase Your Projects:When writing your application, don’t just list your previous jobs. Share specific projects you’ve led or contributed to, especially those involving cloud migrations or infrastructure deployments. We want to see how you’ve made an impact!
Be Clear and Concise:Use straightforward language and avoid jargon where possible. We appreciate clarity in communication, so make sure your application is easy to read and gets straight to the point about your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Azure, Microsoft 365, and networking. Be ready to discuss specific projects you've worked on and the challenges you faced. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex technical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and how you approach problem-solving in a hands-on role.
✨Highlight Your Project Experience
Since this role involves leading infrastructure projects, be ready to talk about your experience managing similar projects. Discuss your role, the technologies used, and the outcomes. This will illustrate your capability to take ownership and deliver results.
✨Be Ready to Mentor
As mentoring junior engineers is part of the job, think about how you've supported others in the past. Share specific instances where you've helped someone grow their skills or overcome a challenge. This shows that you're not only technically proficient but also a team player.
