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- Tasks: Automate and optimise CRM campaigns for B2B eCommerce, focusing on customer journeys.
- Company: Exciting opportunity with a forward-thinking company in Wolverhampton.
- Benefits: Hybrid work model, competitive salary, and the chance to shape CRM strategies.
- Why this job: Influence CRM automation from the ground up and drive customer loyalty.
- Qualifications: 4+ years in CRM or marketing automation, especially in B2B eCommerce.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
I'm currently looking to speak with experienced CRM Automation Specialists for an upcoming opportunity with one of my clients based in Wolverhampton. This is a new role being created within the business, offering the chance to shape and influence their CRM and automation approach from the ground up.
This opportunity will suit someone who enjoys building and optimising automated CRM campaigns across B2B eCommerce platforms, with a strong focus on customer journeys, loyalty and retention.
What the role will involve:- Automising and running CRM campaigns across email and lifecycle channels
- Designing and maintaining end-to-end customer journeys, including hybrid flow-chart style journey mapping
- Driving loyalty and repeat engagement through data-led automation
- Working closely with the marketing team to align CRM activity with wider campaigns
- Analysing performance and continuously optimising journeys and automation flows
- 4+ years' experience in CRM, lifecycle marketing or marketing automation
- Hands-on experience within B2B eCommerce environments
- Strong understanding of customer journeys, segmentation and triggers
- Experience using CRM / marketing automation platforms
- Comfortable collaborating closely with marketing teams
- Experience with Microsoft Dynamics 365
- SaaS or subscription-based business experience
- Exposure to loyalty or retention-focused CRM strategies
Please apply if you would like to arrange a chat.
CRM Automation Specialist in Solihull employer: Nextech Group Limited
Contact Detail:
Nextech Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Automation Specialist in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and eCommerce space. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past CRM campaigns and automation successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on the latest trends in CRM and B2B eCommerce. Be ready to discuss how you can optimise customer journeys and drive loyalty through data-led strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Automation Specialist in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 4+ years of experience in CRM and marketing automation. We want to see how your skills align with the role, so don’t be shy about showcasing your B2B eCommerce experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CRM automation and how you can influence our approach. We love seeing enthusiasm and a personal touch!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you drive loyalty or improve customer journeys? We want to hear about the impact you made, so use data and examples to back it up!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nextech Group Limited
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM and marketing automation platforms mentioned in the job description. Brush up on your knowledge of customer journeys, segmentation, and triggers, as these will likely be key discussion points during your interview.
✨Showcase Your Campaign Success
Prepare to discuss specific examples of automated CRM campaigns you've built and optimised. Highlight the results you achieved, focusing on metrics like engagement rates and customer retention, to demonstrate your impact in previous roles.
✨Collaborate Like a Pro
Since this role involves working closely with the marketing team, be ready to talk about your experience collaborating with others. Share examples of how you’ve aligned CRM activities with broader marketing campaigns to drive success.
✨Be Data-Driven
Emphasise your analytical skills by discussing how you’ve used data to optimise customer journeys and automation flows. Prepare to explain your approach to analysing performance and making data-led decisions to improve campaign effectiveness.
