Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues in a dynamic environment.
- Company: Join a growing company in Sheffield that values its employees.
- Benefits: Competitive salary, comprehensive benefits, and exciting career growth opportunities.
- Why this job: Be part of a collaborative team and make a real impact in IT support.
- Qualifications: Experience in IT support and strong customer service skills required.
- Other info: Fast-paced environment with opportunities for professional development.
The predicted salary is between 24000 - 35000 £ per year.
We are excited to announce a fantastic job opportunity for a skilled and motivated Technical Support Engineer to join a dynamic team in Sheffield. If you're passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read on!
Location - Sheffield
Salary - £24,000 - £35,000
Perks and Benefits:
- Competitive Salary Package
- Comprehensive Benefits Package
- Exciting Career Growth Opportunities
- Collaborative and Dynamic Work Environment
Key Responsibilities:
- Provide technical support, troubleshooting IT issues across various hardware and software systems
- Resolving incidents and service requests in a timely manner
- Working with both internal and external teams to diagnose and resolve technical problems
Skills Required:
- Previous experience within an IT Support setting
- Windows OS, Active Directory and Office 365
- Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
- Proficiency in diagnosing and troubleshooting hardware and software issues
- Providing excellent customer service, whether remote or face-to-face
If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth. Apply now and be part of our exciting journey!
Technical Support Engineer - Sheffield employer: Nextech Group Limited
Contact Detail:
Nextech Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in technical support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common technical questions. We recommend practising troubleshooting scenarios and being ready to showcase your problem-solving skills. Remember, they want to see how you think!
✨Tip Number 3
Show off your customer service skills! Whether it’s through role-play or real-life examples, demonstrate how you handle difficult situations with clients. This is key for a Technical Support Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Support Engineer - Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills with Windows OS, Active Directory, and Office 365 shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your passion for IT and customer service. Share specific examples of how you've resolved technical issues in the past!
Show Off Your Problem-Solving Skills: In your application, mention instances where you diagnosed and fixed hardware or software problems. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Active Directory, and Office 365. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting techniques you've mastered.
✨Show Off Your Customer Service Skills
Since this role is all about providing exceptional IT support, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your ability to resolve issues while keeping the customer happy.
✨Practice Problem-Solving Scenarios
Expect to face some technical scenarios during the interview. Practise explaining your thought process when diagnosing and resolving issues. This will show your analytical skills and how you approach problem-solving.
✨Ask Insightful Questions
Prepare a few questions about the team dynamics and the types of projects you'll be working on. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
