At a Glance
- Tasks: Support diverse clients with 2nd and 3rd line IT support and project delivery.
- Company: Join an award-winning Managed Service Provider that's rapidly growing.
- Benefits: Competitive salary, flexible working, ongoing training, and clear progression opportunities.
- Other info: Collaborative environment with supportive leadership and exciting growth potential.
- Why this job: Make a real impact in the MSP market while developing your technical skills.
- Qualifications: Experience in 2nd line support and familiarity with Microsoft 365 and networking technologies.
The predicted salary is between 30000 - 40000 £ per year.
We are partnering with an award-winning Managed Service Provider that has quickly established itself as one of the most exciting and fastest-growing businesses in the sector. Following continued growth and a strong pipeline of new clients, they are looking to add a Senior IT Engineer to their expanding technical team. This is an excellent opportunity to join a business that is making a real impact in the MSP market, working alongside talented engineers in a collaborative environment where your contribution will be recognised and rewarded.
The Role
As a Senior IT Engineer, you will play a key role in supporting a diverse client base across a range of industries. The position combines 2nd and occasional 3rd line support responsibilities with project delivery work, providing excellent variety and the opportunity to further develop your technical expertise. You will work closely with both clients and internal teams, acting as a technical escalation point while also contributing to infrastructure upgrades, cloud migrations, and wider IT improvement projects.
Key Responsibilities
- Providing 2nd and some 3rd line technical support across a range of client environments
- Managing and resolving escalated service desk tickets
- Supporting Microsoft 365 and Azure environments
- Administering Active Directory and Entra ID
- Troubleshooting server, network, and infrastructure issues
- Assisting with the design, implementation, and delivery of IT projects
- Supporting cloud migrations and infrastructure upgrades
- Maintaining high levels of customer service and communication
- Creating and maintaining technical documentation
- Occasional client site visits for project work and technical support
Skills & Experience
We are interested in speaking with candidates who have experience with a number of the following technologies:
- UK Driving License Essential
- Previous experience in a 2nd line MSP support position
- Experience working within an MSP environment would be highly beneficial
- Microsoft 365
- Active Directory and Entra ID
- Windows Server
- Exchange Online
- Networking technologies including DNS, DHCP, TCP/IP, VLANs, and firewalls
- Virtualisation technologies such as VMware or Hyper‑V
- Backup and disaster recovery solutions
- Strong troubleshooting and problem‑solving skills
- Excellent communication and customer‑facing abilities
What's on Offer?
- Salary between £30,000 and £40,000 depending on experience
- Opportunity to join an award‑winning and rapidly growing MSP
- Exposure to a wide range of technologies and client environments
- Clear progression opportunities as the business continues to expand
- Supportive leadership team that invests in employee development
- Ongoing training and certification support
- Flexible working arrangements
- Modern and collaborative working environment
If you're an ambitious IT professional looking to join a business on an exciting growth journey, we'd love to hear from you.
Senior IT Engineer in Northampton employer: Nextech Group Limited
Join an award-winning Managed Service Provider that is rapidly growing and making a significant impact in the IT sector. As a Senior IT Engineer, you will thrive in a collaborative environment that values your contributions, offering clear progression opportunities and ongoing training to enhance your technical skills. With flexible working arrangements and a supportive leadership team, this role provides a unique chance to work with diverse technologies while being part of a dynamic and innovative company culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Engineer in Northampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nextech Group Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nextech Group Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nextech Group Limited!
✨Direct Apply to Nextech Group Limited
Let's not forget to apply directly through the Nextech Group Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Engineer in Northampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nextech Group Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nextech Group Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nextech Group Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
