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- Tasks: Join our team as an IT Technician, providing essential tech support and troubleshooting.
- Company: Nextech Group Limited is a leading IT Managed Services Provider delivering top-notch solutions.
- Benefits: Enjoy professional development, holiday allowance, pension plan, and more perks.
- Why this job: Be part of a dynamic industry, enhancing your skills while helping clients thrive.
- Qualifications: 2+ years of IT support experience; certifications like CompTIA A+ are a plus.
- Other info: Full UK driving license required for occasional travel to client sites.
The predicted salary is between 24000 - 26000 £ per year.
Job Title: IT Technician Location: Worthing Salary: £24,000 – £26,000 per annum (based on experience) Job Type: Full-time, Permanent Reports to: IT Manager About Us We are a leading IT Managed Services Provider, offering comprehensive on-premises and cloud solutions to clients across various sectors. Our team of dedicated IT professionals work to deliver reliable, high-quality IT support, empowering businesses with the tools and systems they need to thrive. The Role As an IT Technician, you will be a key part of our service delivery team, providing essential technical support and ensuring our clients’ IT systems run smoothly. This role will require a blend of on-site and remote support for both on-premises and cloud environments. Your primary responsibilities will include troubleshooting, maintenance, installation, and upgrades for a variety of IT systems, including desktops, servers, networks, and cloud-based applications. Key Responsibilities * Provide 1st and 2nd line support to clients on-site and remotely. * Troubleshoot and resolve issues across on-premises and cloud infrastructure. * Assist with the installation, configuration, and maintenance of hardware and software. * Monitor system performance, manage backups, and perform regular maintenance tasks. * Maintain documentation for processes, configurations, and troubleshooting steps. * Collaborate with the wider IT team to enhance service delivery and client satisfaction. * Provide guidance and training to clients, where necessary. * Maintain adherence to service level agreements (SLAs) and escalate issues as needed. * Contribute to IT projects, including migrations and upgrades. Skills and Experience * Technical Knowledge: Proficiency with Windows, macOS, and Linux operating systems. Experience with cloud solutions, particularly Microsoft 365, Azure, and/or AWS. Familiarity with network configuration, vitalisation (e.g., VMware, Hyper-V), and backup solutions. * Troubleshooting: Ability to diagnose and resolve issues across hardware, software, network, and cloud environments. * Communication: Strong verbal and written communication skills, with the ability to explain technical issues to non-technical users. * Organisational Skills: Ability to manage multiple tasks and priorities, meeting deadlines effectively. Qualifications 2+ years of IT support experience in a managed services or similar environment. Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals, or similar are advantageous. Full UK driving license required (some travel to client sites). Benefits * Opportunity to work in a dynamic, growing industry * Ongoing professional development and training opportunities * Company benefits including holiday allowance, pension plan, and more JBRP1_UKTJ
Nextech Group Limited | IT Technician - GBP up to 26000 employer: Nextech Group Limited
Contact Detail:
Nextech Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nextech Group Limited | IT Technician - GBP up to 26000
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and AWS. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for both on-premises and cloud environments. Be prepared to share examples of how you've successfully resolved technical issues in the past.
✨Tip Number 3
Since communication is key in this role, practice explaining complex technical concepts in simple terms. This will help you demonstrate your ability to assist non-technical users effectively.
✨Tip Number 4
Highlight any experience you have with maintaining documentation and adhering to service level agreements (SLAs). Being able to show that you understand the importance of these processes can give you an edge.
We think you need these skills to ace Nextech Group Limited | IT Technician - GBP up to 26000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, particularly in managed services. Emphasize your technical knowledge of Windows, macOS, Linux, and cloud solutions like Microsoft 365 and Azure.
Craft a Strong Cover Letter: Write a cover letter that showcases your troubleshooting skills and ability to communicate technical issues clearly. Mention specific experiences where you provided excellent client support or contributed to IT projects.
Highlight Certifications: If you have certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals, make sure to include them prominently in your application. These can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Nextech Group Limited
✨Showcase Your Technical Skills
Be prepared to discuss your proficiency with various operating systems like Windows, macOS, and Linux. Highlight any experience you have with cloud solutions such as Microsoft 365 or AWS, as well as your familiarity with network configurations.
✨Demonstrate Troubleshooting Abilities
Expect to answer questions that assess your troubleshooting skills. Prepare examples of past experiences where you successfully diagnosed and resolved technical issues, especially in both on-premises and cloud environments.
✨Communicate Clearly
Since the role involves explaining technical issues to non-technical users, practice articulating complex concepts in simple terms. This will showcase your strong communication skills, which are essential for client interactions.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that may involve real-life IT support situations. Think through how you would handle specific challenges, such as managing multiple tasks under tight deadlines or adhering to service level agreements.
