At a Glance
- Tasks: Provide 2nd and 3rd line support, manage projects, and troubleshoot IT issues.
- Company: Join an award-winning Managed Service Provider with a fast-growing reputation.
- Benefits: Competitive salary, recognition for your contributions, and a collaborative work culture.
- Other info: Dynamic environment with opportunities for career growth and client interaction.
- Why this job: Make a real impact in the MSP market while developing your technical skills.
- Qualifications: Experience in IT support and project delivery, with strong problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Northampton
Salary: £30,000 - £40,000
Type: Full-Time, Permanent
We are partnering with an award-winning Managed Service Provider that has quickly established itself as one of the most exciting and fastest-growing businesses in the sector. Following continued growth and a strong pipeline of new clients, they are looking to add a Senior IT Engineer to their expanding technical team. This is an excellent opportunity to join a business that is making a real impact in the MSP market, working alongside talented engineers in a collaborative environment where your contribution will be recognised and rewarded.
The Role
As a Senior IT Engineer, you will play a key role in supporting a diverse client base across a range of industries. The position combines 2nd and occasional 3rd line support responsibilities with project delivery work, providing excellent variety and the opportunity to further develop your technical expertise. You will work closely with both clients and internal teams, acting as a technical escalation point while also contributing to infrastructure upgrades, cloud migrations, and wider IT improvement projects.
Key Responsibilities
- Providing 2nd and some 3rd line technical support across a range of client environments
- Managing and resolving escalated service desk tickets
- Supporting Microsoft 365 and Azure environments
- Administering Active Directory and Entra ID
- Troubleshooting server, network, and infrastructure issues
- Assisting with the design, implementation, and delivery of IT projects
- Supporting cloud migrations and infrastructure upgrades
- Maintaining high levels of customer service and communication
- Creating and maintaining technical documentation
- Occasional client site visits for project work and technical support
Senior IT Engineer in Milton Keynes employer: Nextech Group Limited
Join an award-winning Managed Service Provider in Northampton, where your skills as a Senior IT Engineer will be valued in a dynamic and collaborative work culture. With a strong focus on employee growth, you will have the opportunity to enhance your technical expertise while working on diverse projects that make a real impact across various industries. Enjoy competitive salary packages and the chance to be part of a fast-growing team that recognises and rewards your contributions.
