At a Glance
- Tasks: Implement tech standards for MSPs, optimise performance, and create technology roadmaps.
- Company: Fast-growing MSP with a focus on innovation and collaboration.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Remote-first role with potential travel to client sites.
- Why this job: Make a real impact by standardising technology and improving client experiences.
- Qualifications: Hands-on IT experience, knowledge of Microsoft 365, and strong organisational skills.
The predicted salary is between 46000 - 46000 £ per year.
Location: Remote (UK-based)
Salary: £46,000
About
We are partnered with a fast-growing MSP who have an exciting opportunity for someone to join and make tangible changes to the organisation. We are looking for a Technology Alignment Manager to implement a singular tech standard for a group of MSPs ensuring seamless and highly optimised organisational performance throughout the group.
The Opportunity
This is a rare build role. We don't yet have a single technology standard that every client runs on. Around 60% of clients are on non-standard setups that create avoidable support tickets and slow everything down. There's no group-wide technology audit, no shared standard build, and no regular technology roadmap for clients. You'll create them. You'll be building the alignment approach that every future client and acquisition will follow.
What You'll Do
- First 3 months: establish Audit client technology setups and record what each one is running. Work with senior leadership to define our standard build - the tools and settings every client should be on. Run root cause analysis on ticket volumes to find the setups driving the most work, and choose the right product stack. Set up clear, shared documentation of client environments.
- 3 to 9 months: scale Move clients onto the standard build, starting with those causing the most tickets. Help model the cost and pricing of chosen products with commercial colleagues. Build technology roadmaps for key clients and lead technology reviews focused on reducing risk and cost. Champion automation - updates, new-user setup, monitoring - to give engineers time back.
- Ongoing: Keep client environments aligned to the standard as things change. Align each newly acquired client base to the group standard. Contribute to sales and marketing materials explaining the standard build and its benefits. Track and report the tickets and engineer hours saved through alignment. Spot upgrade and improvement opportunities that genuinely help clients.
What We're Looking For
- Essential: Solid hands-on IT background in an IT managed service provider or internal IT team. Good working knowledge of Microsoft 365, networking and common business IT setups. Experience standardising or improving IT environments, not just fixing faults. Able to explain technology choices clearly to non-technical business owners. Comfortable auditing and documenting IT environments in detail. Experience with RMM tooling from the Kaseya stack. Organised and methodical, with an eye for the change that removes future problems. Willing to travel to client and group sites when needed - this is a remote-first role.
- Strongly desirable: Experience building client technology roadmaps or acting as a technical.
Technology Alignment Manager in London employer: Nextech Group Limited
As a Business Development Manager at our well-established Technology Solutions company in Teesside, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while contributing to meaningful projects that drive customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Alignment Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nextech Group Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nextech Group Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nextech Group Limited!
✨Direct Apply to Nextech Group Limited
Let's not forget to apply directly through the Nextech Group Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Alignment Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nextech Group Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nextech Group Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nextech Group Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
