At a Glance
- Tasks: Support diverse clients with 2nd and 3rd line IT support and exciting project work.
- Company: Join an award-winning Managed Service Provider that's rapidly growing.
- Benefits: Competitive salary, flexible working, ongoing training, and clear progression opportunities.
- Other info: Collaborative environment with supportive leadership and exposure to various technologies.
- Why this job: Make a real impact in the MSP market while developing your technical skills.
- Qualifications: Experience in 2nd line support and familiarity with Microsoft 365 and Azure.
The predicted salary is between 30000 - 40000 £ per year.
We are partnering with an award-winning Managed Service Provider that has quickly established itself as one of the most exciting and fastest-growing businesses in the sector. Following continued growth and a strong pipeline of new clients, they are looking to add a Senior IT Engineer to their expanding technical team.
This is an excellent opportunity to join a business that is making a real impact in the MSP market, working alongside talented engineers in a collaborative environment where your contribution will be recognised and rewarded.
The Role
As a Senior IT Engineer, you will play a key role in supporting a diverse client base across a range of industries. The position combines 2nd and occasional 3rd line support responsibilities with project delivery work, providing excellent variety and the opportunity to further develop your technical expertise. You will work closely with both clients and internal teams, acting as a technical escalation point while also contributing to infrastructure upgrades, cloud migrations, and wider IT improvement projects.
Key Responsibilities
- Providing 2nd and some 3rd line technical support across a range of client environments
- Managing and resolving escalated service desk tickets
- Supporting Microsoft 365 and Azure environments
- Administering Active Directory and Entra ID
- Troubleshooting server, network, and infrastructure issues
- Assisting with the design, implementation, and delivery of IT projects
- Supporting cloud migrations and infrastructure upgrades
- Maintaining high levels of customer service and communication
- Creating and maintaining technical documentation
- Occasional client site visits for project work and technical support
Skills & Experience
We are interested in speaking with candidates who have experience with a number of the following technologies:
- UK Driving License Essential
- Previous experience in a 2nd line MSP support position
- Experience working within an MSP environment would be highly beneficial
- Microsoft 365
- Azure
- Active Directory and Entra ID
- Windows Server
- Intune
- Exchange Online
- Networking technologies including DNS, DHCP, TCP/IP, VLANs, and firewalls
- Virtualisation technologies such as VMware or Hyper-V
- Backup and disaster recovery solutions
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer-facing abilities
What's on Offer?
- Salary between £30,000 and £40,000 depending on experience
- Opportunity to join an award-winning and rapidly growing MSP
- Exposure to a wide range of technologies and client environments
- Project work alongside day-to-day support responsibilities
- Clear progression opportunities as the business continues to expand
- Supportive leadership team that invests in employee development
- Ongoing training and certification support
- Flexible working arrangements
- Modern and collaborative working environment
If you're an ambitious IT professional looking to join a business on an exciting growth journey, we'd love to hear from you.
Senior IT Engineer in Kettering employer: Nextech Group Limited
Join an award-winning Managed Service Provider in Northampton, where your skills as a Senior IT Engineer will be valued in a dynamic and collaborative environment. With a strong focus on employee development, you will benefit from ongoing training, clear progression opportunities, and the chance to work with a diverse range of technologies and clients. Enjoy flexible working arrangements and be part of a supportive team that recognises and rewards your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Engineer in Kettering
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local tech meetups, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of hearing about job openings before they’re even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of your past projects and how you tackled challenges. This is your moment to shine and show them why you’re the perfect fit for their team.
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to match their vibe. Research their projects and values, and weave that into your discussions. It shows you’re genuinely interested and have done your homework!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only streamlines the process but also gives you a better chance of standing out. We’re excited to see what you bring to the table!
We think you need these skills to ace Senior IT Engineer in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience with Microsoft 365, Azure, and any relevant MSP work to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Senior IT Engineer role. Share specific examples of your past projects and how they relate to what we do at StudySmarter.
Show Off Your Problem-Solving Skills:In your application, don’t shy away from showcasing your troubleshooting abilities. We love candidates who can demonstrate their knack for resolving complex issues, especially in a client-facing environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on the technologies mentioned in the job description, like Microsoft 365, Azure, and Active Directory. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging technical issues you've faced and how you resolved them. This role requires strong troubleshooting abilities, so demonstrating your thought process and approach to problem-solving will impress the interviewers.
✨Communicate Clearly and Confidently
Since this position involves client interaction, practice explaining complex technical concepts in simple terms. Good communication is key, so be sure to convey your ideas clearly and confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture, team dynamics, and ongoing projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
