At a Glance
- Tasks: Lead exciting infrastructure projects and provide hands-on technical support to clients.
- Company: Established Managed Services Provider with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, hybrid work options, and ongoing professional development.
- Other info: Mentorship opportunities and genuine career progression in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on diverse technology projects.
- Qualifications: Experience in IT services, strong Microsoft 365 skills, and excellent communication abilities.
The predicted salary is between 50310 - 61490 £ per year.
An established Managed Services Provider is seeking an experienced Senior IT Project & Infrastructure Engineer to join its growing technical team. This is a varied, hands-on position combining project delivery, infrastructure support and customer-facing technical consultancy. You will take ownership of onboarding projects, Microsoft cloud implementations, infrastructure upgrades and complex technical escalations, ensuring projects are delivered successfully from planning through to handover. The role offers exposure to a broad range of technologies and would suit someone who enjoys working directly with clients while remaining technically hands-on.
Key Responsibilities
- Deliver infrastructure and migration projects for a diverse client base
- Implement and support Microsoft 365 solutions
- Configure and manage Entra ID, Intune and Microsoft Defender
- Install and maintain networking equipment including switches, firewalls and wireless solutions
- Troubleshoot and resolve complex technical issues
- Conduct technical assessments and identify operational and security risks
- Produce accurate technical documentation and customer handovers
- Support customer onboarding and service transitions
- Coordinate with third-party suppliers and vendors
- Mentor junior team members and share technical knowledge
Skills & Experience
- Strong experience within an MSP, IT services or multi-site support environment
- Advanced Microsoft 365 administration skills
- Experience with Entra ID, Intune and Defender
- Solid understanding of Windows infrastructure and endpoint management
- Hands-on networking experience including firewalls, switches and wireless technologies
- Proven experience delivering technical projects and migrations
- Excellent customer-facing communication skills
- Strong documentation and organisational abilities
- Security-conscious approach to system administration and support
What's on Offer
- Exposure to a broad range of technologies and projects
- Opportunity to work closely with customers and influence technical outcomes
- Ongoing professional development and technical training
- Supportive team environment with genuine career progression opportunities
Additional Requirements
- Full UK Driving Licence
- Willingness to travel to customer sites as required
- Right to work in the UK
- Background screening may be required
Interested? Apply with your CV for a confidential discussion.
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