Head of Professional Services
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Head of Professional Services

Reigate Full-Time 52000 - 84000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead and manage a dynamic team to deliver client-funded projects successfully.
  • Company: Join a forward-thinking managed services company focused on innovation and client satisfaction.
  • Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional development.
  • Why this job: Shape the future of project management while working in a collaborative and supportive environment.
  • Qualifications: Bachelor's degree in a relevant field and experience in managing technology deployments preferred.
  • Other info: Ideal for those passionate about leadership and driving successful project outcomes.

The predicted salary is between 52000 - 84000 £ per year.

Location: Surrey or the South of England (Hybrid / Remote)

Salary: £65,000 - £70,000 plus benefits

Industry: Managed Services

Job Summary: We are seeking an experienced and dynamic Head of Professional Services to lead and shape our project management and delivery team. In this key leadership role, you will oversee the successful delivery of client-funded projects, manage a talented team of project managers and engineers, and ensure that all projects are executed efficiently, on time, and within budget. The ideal candidate will have a proven track record in project management, outstanding leadership abilities, and a passion for driving successful project outcomes.

Key Responsibilities:

  • Leadership & Team Management: Lead, mentor, and manage a team of Project Managers, Engineers, and Service Delivery Managers. Foster a high-performance, collaborative team environment. Conduct regular performance reviews and provide constructive feedback and development opportunities.
  • Project Management: Oversee planning, execution, and delivery of client-funded projects. Ensure projects are delivered within scope, on time, and within budget. Develop and maintain detailed project plans, schedules, and budgets. Proactively identify and mitigate risks and issues to ensure project success.
  • Client Engagement: Act as the primary point of contact for clients and internal stakeholders on project-related matters. Build and nurture strong client relationships, ensuring high levels of client satisfaction. Effectively manage client expectations throughout the project lifecycle.
  • Strategic Planning: Contribute to the development and refinement of project management strategies and methodologies. Ensure alignment between project management practices and organizational goals. Continuously identify opportunities for process improvements and implement best practices.
  • Resource Management: Allocate resources effectively to ensure project success and meet deadlines. Oversee project budgets and financials, ensuring efficient use of resources. Coordinate with cross-functional teams to ensure resources are available and properly allocated.
  • Reporting & Documentation: Prepare and present comprehensive project status reports to senior management and clients. Maintain thorough project documentation in accordance with company policies. Ensure all projects comply with organizational procedures and standards.

Qualifications & Experience:

  • Bachelor’s degree in Project Management, Business Administration, or a related field.
  • Experience managing technology deployments, including client-site projects.
  • PMP or equivalent project management certification is highly preferred.
  • Proven experience in managing client-funded projects and large-scale initiatives.
  • Background in the Public Sector or Education is a bonus.

Key Skills & Competencies:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to effectively manage multiple projects simultaneously.
  • Strong problem-solving and decision-making abilities.
  • Strategic thinking with a focus on client satisfaction and project success.
  • In-depth knowledge of project management methodologies and risk management strategies.

Why Join Us? As Head of Professional Services, you’ll have the opportunity to shape the future of our project management function, work with a talented team, and contribute to the success of innovative client projects. You’ll work in a supportive environment that values leadership, collaboration, and continuous improvement.

Head of Professional Services employer: Nextech Group Limited

As an employer, we pride ourselves on fostering a dynamic and supportive work culture that prioritises leadership and collaboration. Located in the picturesque Surrey or the South of England, our hybrid/remote working model offers flexibility while ensuring you are part of a talented team dedicated to delivering innovative client projects. With a strong focus on employee growth opportunities and continuous improvement, we empower our staff to excel in their roles and make a meaningful impact within the managed services industry.
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Contact Detail:

Nextech Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Professional Services

✨Tip Number 1

Network with professionals in the managed services industry. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the role and may even lead to referrals.

✨Tip Number 2

Showcase your leadership skills by sharing examples of how you've successfully managed teams and projects in the past. Prepare anecdotes that highlight your ability to foster collaboration and drive project success, as these will resonate well during interviews.

✨Tip Number 3

Research StudySmarter's current projects and client base. Understanding our mission and the types of projects we undertake will help you tailor your discussions and demonstrate your genuine interest in contributing to our success.

✨Tip Number 4

Prepare thoughtful questions about our project management methodologies and team dynamics. This not only shows your enthusiasm for the role but also helps you assess if our company culture aligns with your values and work style.

We think you need these skills to ace Head of Professional Services

Leadership Skills
Team Management
Project Management
Client Engagement
Strategic Planning
Resource Management
Risk Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Decision-Making Abilities
Budget Management
Process Improvement
Project Documentation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project management and leadership. Use specific examples that demonstrate your ability to manage teams and deliver projects successfully.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for project management and your strategic vision for the role. Mention how your background aligns with the company's goals and how you can contribute to their success.

Highlight Relevant Qualifications: Clearly list your qualifications, such as your degree in Project Management or Business Administration, and any certifications like PMP. Emphasise your experience with client-funded projects and technology deployments.

Showcase Leadership Skills: In your application, provide examples of how you've led teams and managed client relationships. Highlight your ability to foster collaboration and drive project success through effective leadership.

How to prepare for a job interview at Nextech Group Limited

✨Showcase Your Leadership Skills

As a Head of Professional Services, your leadership abilities are crucial. Be prepared to discuss your experience in managing teams, mentoring staff, and fostering a collaborative environment. Share specific examples of how you've successfully led projects and developed team members.

✨Demonstrate Project Management Expertise

Highlight your project management experience, especially with client-funded projects. Discuss your familiarity with methodologies like PMP and how you've applied them in real-world scenarios. Be ready to explain how you ensure projects are delivered on time and within budget.

✨Engage with Client-Centric Examples

Since client engagement is key in this role, prepare to share stories that illustrate your ability to build strong client relationships. Talk about how you've managed client expectations and ensured satisfaction throughout the project lifecycle.

✨Prepare for Strategic Discussions

The role involves strategic planning, so be ready to discuss your approach to developing project management strategies. Think about how you've identified opportunities for process improvements and how these align with organisational goals. This will show your strategic thinking capabilities.

Head of Professional Services
Nextech Group Limited
Apply now
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