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For Companies At a Glance
- Tasks: Solve complex IT issues and enhance infrastructure across multiple sites.
- Company: Established UK organisation with a focus on technology transformation.
- Benefits: Competitive salary, ongoing training, career progression, and health benefits.
- Why this job: Join a dynamic team and make a real impact on IT infrastructure.
- Qualifications: Significant experience in IT support and infrastructure roles.
- Other info: Inclusive environment with excellent growth opportunities and employee wellbeing programmes.
The predicted salary is between 36000 - 60000 £ per year.
Working pattern: Full time, Monday to Friday
Base location: Kent (occasional travel to other UK offices required)
Salary: Up to £50,000 per year (dependent on experience)
Employment type: Permanent
The opportunity
A well-established UK organisation operating across multiple sites is seeking a senior-level IT professional to strengthen its infrastructure function. This role is suited to someone who enjoys solving complex technical issues while also contributing to wider technology improvements and transformation projects. You will take ownership of high-level support escalations and play a key role in developing, maintaining, and securing a hybrid IT environment.
The role
As part of a central IT team, you will act as the escalation point for complex technical issues and contribute to the design, delivery, and ongoing improvement of infrastructure services across the business. This is a hands-on role combining operational support with project delivery, vendor coordination, and mentoring responsibilities.
Key duties:
- Act as the highest point of technical escalation for infrastructure and systems issues
- Support and improve IT services across multiple UK locations
- Deliver and contribute to infrastructure projects such as system migrations, disaster recovery, and network upgrades
- Administer and enhance Microsoft 365 and Azure-based services
- Manage backup, recovery, and resilience solutions
- Work closely with external suppliers and internal stakeholders
- Provide guidance and knowledge sharing to junior IT team members
- Support security compliance initiatives, including access control and multi-factor authentication
- Produce and maintain technical documentation and service improvements
About you
You are an experienced infrastructure engineer who enjoys both troubleshooting and long-term technical improvement. You are comfortable working independently, communicating with non-technical stakeholders, and supporting less experienced colleagues.
Essential experience:
- Significant experience in a senior IT support or infrastructure role
- Background working within IT service management frameworks (e.g. ITIL)
- Proven experience supporting multi-site environments
Technical skills (preferred):
- Windows Server environments (2012 onwards)
- Microsoft 365 and Azure administration
- Active Directory and Entra ID
- Networking fundamentals including routing, switching, VPNs, and firewalls
- Experience with enterprise networking equipment (e.g. Cisco)
- Virtualisation platforms such as Hyper-V
- Backup and recovery platforms
- Network-attached storage solutions
What’s on offer:
- Competitive salary package
- Ongoing training and professional development support
- Clear opportunities for career progression
- Inclusive and collaborative working environment
- Enhanced holiday entitlement
- Pension scheme
- Health and wellbeing benefits
- On-site parking
- Employee wellbeing and discount programmes
- Referral incentives
Locations
IT Infrastructure Engineer in Gillingham, Kent employer: Nextech Group Limited
Contact Detail:
Nextech Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in Gillingham, Kent
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to meet people in the field and get your name out there. Plus, you never know who might have a lead on that perfect IT Infrastructure Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is especially useful for technical roles like ours, where demonstrating your problem-solving abilities can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms. Being able to articulate your thought process during troubleshooting will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Infrastructure Engineer in Gillingham, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight your experience with Windows Server, Microsoft 365, and Azure, as well as any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience in multi-site environments and your problem-solving skills.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention your familiarity with networking fundamentals, backup solutions, and any experience with enterprise networking equipment. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Nextech Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server, Microsoft 365, and Azure. Be ready to discuss specific projects you've worked on, particularly those involving system migrations or network upgrades.
✨Showcase Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in the past. Highlight your thought process and how you approached these challenges, as this role requires a knack for troubleshooting and improving IT services.
✨Communicate Like a Pro
Since you'll be working with non-technical stakeholders, practice explaining technical concepts in simple terms. This will demonstrate your ability to bridge the gap between tech and business needs, which is crucial for this position.
✨Be Ready to Mentor
Think about how you've supported or guided junior team members in the past. Be prepared to discuss your mentoring style and how you can contribute to the development of less experienced colleagues in the team.
