IT Support Technician - 1st / 2nd Line Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich. The Role You will provide 1st and 2nd line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues Assisting with IT projects, upgrades and deployments Supporting hardware and software installations Developing your knowledge of servers, backups and IT security Working collaboratively with the wider technical team Participating in occasional out-of-hours support when required About You The ideal candidate will have: 2+ years' experience in an IT support role Good knowledge of Windows and Microsoft 365 Understanding of basic networking Strong troubleshooting and problem...
IT Support Technician in Suffolk employer: Nextech Careers
Join a dynamic Managed Service Provider in Ipswich, where you will thrive in a modern office environment that fosters collaboration and innovation. With a competitive salary and opportunities for training and professional development, this role not only offers meaningful work but also genuine career progression. Enjoy the benefits of free on-site parking and engaging company social events, making it an excellent place to grow your IT support career.
