Senior IT Engineer (Level 2/3) About the Company Our client is an established Managed Service Provider (MSP) supporting a diverse portfolio of businesses. They provide a range of IT support and managed services, with a strong focus on delivering responsive, engineer-led technical support. The Role We're looking for an experienced Senior IT Engineer to act as a senior technical point of escalation within the team. You'll work independently on complex technical issues across networking, Microsoft 365 and Azure, while providing direct technical support and consultancy to clients. You'll also work closely with other senior engineers and help support the development of more junior members of the team. Key Responsibilities Handle complex technical issues escalated from junior engineers, working alongside other senior engineers Design, maintain and document client network infrastructure Administer Microsoft 365 and Azure environments across multiple client tenants Provide client-facing technical consultancy and advisory support Mentor and support junior engineers within the team Participate in an on-call rotation following successful completion of your probationary period Requirements Minimum 3-5 years' hands-on experience in a ...
Senior IT Engineer employer: Nextech Careers
Join a dynamic Managed Service Provider in Ipswich, where you will thrive in a modern office environment that fosters collaboration and innovation. With a competitive salary and opportunities for training and professional development, this role not only offers meaningful work but also genuine career progression. Enjoy the benefits of free on-site parking and engaging company social events, making it an excellent place to grow your IT support career.
