At a Glance
- Tasks: Lead UX research for digital and hardware products, conducting studies and collaborating with teams.
- Company: Join a forward-thinking company shaping the future of user experience.
- Benefits: Hybrid working, annual conference trips, and a chance to shape design culture.
- Other info: Dynamic environment with opportunities for professional growth and innovation.
- Why this job: Make a real-world impact while influencing product decisions with your insights.
- Qualifications: 5+ years in UX research, strong knowledge of research methods, and advocacy skills.
The predicted salary is between 36000 - 60000 € per year.
What you’ll be doing:
All candidates should make sure to read the following job description and information carefully before applying.
- Lead generative and evaluative research across digital and hardware products
- Plan and conduct qualitative and quantitative studies, including interviews, usability testing, surveys, focus groups and diary studies
- Collaborate closely with Product Designers, Product Managers, Sales and Marketing to embed research throughout the development cycle
- Collaborate with Hardware and Electrical teams to collect and manage product teardown analysis, image quality and other technical analysis reports
- Translate complex research findings into clear, actionable insights
- Build and maintain research documentation, processes, and a participant panel
- Competitive analysis of competitors, report regional reviews, and product sentiment across all mediums.
- Present research findings through reports, storytelling, and workshops with key stakeholders
- Use social media to monitor feedback, comments and build a research panel using social media platforms.
- Present findings to stakeholders and influence product and business decisions with evidence-backed insights
What we’re looking for:
- 5+ years of experience in UX research, ideally within hardware/connected products
- Experience running Design Thinking Experimentation – Identifying risky assumptions, forming testable hypotheses, using metrics, running “in-market” experiments
- Strong knowledge of user research methods, including interviews, usability testing (moderated and unmoderated), survey design, and behavioural analysis
- Synthesising various data sources, like trends, customer insight, app data, sales data, etc.
- Proven experience in advocating for user research, helping teams understand and act on participant needs and behaviours
- Knowledge of competitive analysis and the ability to assess market trends and product sentiment
- Experience leveraging social media platforms for user engagement, feedback monitoring, and participant recruitment
- Experience using research tools and platforms (e.g. for recruitment, testing, analysis, and documentation)
Benefits:
- Hybrid working: 3 days in our Caerphilly office, rest remote
- Annual, all-expenses-paid trip to a UK or EU design or research conference
- The chance to help shape a new team and design culture
- Work on a product with real-world impact and visibility
Senior User Experience Researcher in Caerphilly employer: Nextbase
As a Senior User Experience Researcher at our Caerphilly office, you will thrive in a dynamic work culture that values collaboration and innovation. We offer hybrid working arrangements, opportunities for professional growth through conferences, and the chance to influence product design with your research insights, all while contributing to products that make a real-world impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Experience Researcher in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to folks in the UX research field, especially those who work with hardware products. Use LinkedIn or even Twitter to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects, especially those involving usability testing and qualitative studies. Make sure to include case studies that demonstrate how your insights influenced product decisions.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, apply through our website and follow up with a friendly email. Mention something specific about the company or the role that caught your eye; it shows genuine interest!
✨Tip Number 4
Stay active on social media! Use platforms like Twitter and LinkedIn to share your thoughts on UX research trends and findings. This not only builds your personal brand but also helps you connect with potential employers who value your insights.
We think you need these skills to ace Senior User Experience Researcher in Caerphilly
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Experience Researcher role. Highlight your experience with both qualitative and quantitative research methods, and don’t forget to mention any collaboration with cross-functional teams – we love teamwork!
Showcase Your Research Skills:In your application, be sure to showcase your knowledge of user research methods. Talk about specific projects where you’ve used interviews, usability testing, or surveys. We want to see how you’ve turned complex findings into actionable insights!
Be Data-Driven:Since we value evidence-backed insights, include examples of how you've synthesised various data sources in your past work. Whether it’s trends, customer insights, or sales data, show us how you’ve used this information to influence product decisions.
Engage with Us Online:Don’t hesitate to connect with us on social media! It’s a great way to get a feel for our culture and values. Plus, if you have any questions about the application process, we’re here to help. Apply through our website and let’s get started!
How to prepare for a job interview at Nextbase
✨Know Your Research Methods
Brush up on your knowledge of user research methods, especially those mentioned in the job description. Be ready to discuss your experience with interviews, usability testing, and surveys. Prepare examples of how you've applied these methods in past projects.
✨Showcase Your Collaboration Skills
Since this role involves working closely with Product Designers, Managers, and other teams, think of specific instances where you successfully collaborated on a project. Highlight how you communicated insights and influenced decisions based on your research.
✨Prepare for Storytelling
You’ll need to present your findings effectively, so practice telling a compelling story with your research data. Use visuals or anecdotes from your previous work to illustrate how your insights led to actionable changes in product design or strategy.
✨Engage with Social Media Insights
Familiarise yourself with how social media can be used for user engagement and feedback. Be prepared to discuss any experience you have in building research panels or monitoring sentiment through these platforms, as it’s a key part of the role.
