At a Glance
- Tasks: Provide outstanding service and assist customers in a fast-paced store environment.
- Company: Join Next, a leading FTSE-100 retail company with over 35,000 employees.
- Benefits: Enjoy discounts, flexible working options, and opportunities for personal development.
- Why this job: Be part of a dynamic team and make a real impact on customer experience.
- Qualifications: Great communication skills and a friendly attitude are essential.
- Other info: Access to health services, financial wellbeing support, and apprenticeship opportunities.
The predicted salary is between 10 - 13 £ per hour.
6hrs p/w; Sat 11:30 - 18:00
Working as part of a fastāpaced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You
- A great communicator whoās always looking for ways you can help
- Friendly, calm and efficient ā even on your busiest days
- Excited about the challenge of a varied and fastāpaced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Whatās Next
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our ināstore recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck!
About Us
You know Next, but did you know weāre a FTSEā100 retail company employing over 35,000 people across the UK and Ireland? Weāre the UKās 2nd largest fashion retailer and for Kidswear weāre the market leader. At the last count we have over 500 stores, plus the Next Online and itās now possible to buy onāline from over 70 countries around the world! So weāve gone global!
About The Team
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or longāterm condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Team Member - Trowbridge Gateway (N112085) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Team Member - Trowbridge Gateway (N112085)
āØTip Number 1
Get to know the company! Before your interview, do a bit of research on Next. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
āØTip Number 2
Practice your customer service skills! Since this role is all about offering outstanding service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your chat with the recruitment team.
āØTip Number 3
Be flexible and adaptable! The job description mentions a varied and fast-paced role, so be prepared to discuss how you handle change and manage multiple tasks. Show them that you can keep calm and efficient, even when things get busy.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, you'll have access to all the latest roles and updates directly from us. Donāt miss out on the chance to join the Next team!
We think you need these skills to ace Team Member - Trowbridge Gateway (N112085)
Some tips for your application š«”
Show Your Personality: When you're filling out your application, let your personality shine through! We love to see a bit of who you are, so donāt be afraid to share your passion for customer service and teamwork.
Tailor Your Responses: Make sure to tailor your answers to the job description. Highlight your communication skills and ability to work in a fast-paced environment, as these are key for us at StudySmarter.
Be Honest and Clear: Honesty is the best policy! Be clear about your experiences and what you can bring to the team. We appreciate straightforwardness and it helps us get to know you better.
Apply Through Our Website: Donāt forget to apply through our website! Itās the easiest way for us to keep track of your application and ensures youāre considered for the role. Good luck!
How to prepare for a job interview at Next
āØKnow the Role Inside Out
Before your interview, make sure you understand the job description thoroughly. Familiarise yourself with the responsibilities of a Team Member at Trowbridge Gateway, especially around customer service and stock operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
āØShow Off Your Communication Skills
As a great communicator, you'll need to demonstrate this during your interview. Practice answering common interview questions clearly and concisely. Think about examples from your past experiences where you've helped customers or worked effectively in a team, as these will highlight your ability to communicate well under pressure.
āØEmphasise Your Flexibility
This role requires someone who can adapt to a fast-paced environment. Be prepared to discuss how you've handled busy situations in the past and how you can remain calm and efficient. Share specific examples that showcase your flexibility and willingness to go the extra mile for customers.
āØPrepare for Assessments
Don't forget that part of the application process includes online assessments. Brush up on your numerical skills and retail scenarios beforehand. Practising these types of questions will not only boost your confidence but also increase your chances of passing the assessments and moving forward in the hiring process.