At a Glance
- Tasks: Lead and inspire a team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment focused on people and exceptional service.
- Benefits: Enjoy discounts, flexible working, and personal development from day one.
- Other info: Flexible shifts available with opportunities for career growth.
- Why this job: Make a real impact by creating a fantastic shopping experience for customers.
- Qualifications: Passion for customer service and experience in leading teams is essential.
The predicted salary is between 30000 - 40000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 20hrs p/w; Sun 11:15–18:00; Wed 11:00–14:30; Thu 11:30–18:00; Fri 11:00–15:15.
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for doing a great job and achieving great results.
- 25 % off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT).
- 10 % off most partner brands & up to 15 % off Branded Beauty.
- Sharesave Scheme.
- 60 % off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Earn, learn and gain a qualification (England stores only).
- Direct to Work – Discount online and in-store, collect your items the next day for free from your place of work or local store.
- Support Networks – Access Network Groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, please feel free to get in touch by email careers@next.co.uk (please include “Workplace Adjustments” in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223.
Sales Manager: Lead, Inspire & Elevate Customer Service in Tillicoultry employer: Next
At NEXT, we pride ourselves on being an exceptional employer that values our people and their development. As a Sales Manager, you will thrive in a dynamic and supportive environment where your leadership skills are nurtured, and your contributions to outstanding customer service are recognised. With flexible working options, generous employee discounts, and a commitment to personal growth, NEXT offers a rewarding career path in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager: Lead, Inspire & Elevate Customer Service in Tillicoultry
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership and customer service. We want you to shine, so think about how you can demonstrate your passion for inspiring others!
✨Tip Number 3
Show off your commercial understanding! When you get the chance to chat with potential employers, share your ideas on creating fantastic shopping experiences. This will highlight your fit for the role and your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about investing in your personal development from day one, so you’ll be in good hands.
We think you need these skills to ace Sales Manager: Lead, Inspire & Elevate Customer Service in Tillicoultry
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic atmosphere.
Tailor Your Experience:Make sure to highlight your relevant experience in leading and motivating teams. We’re looking for specific examples that demonstrate your ability to achieve targets and deliver outstanding service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Next
✨Know Your Team Dynamics
Before the interview, think about how you would lead and inspire a team. Be ready to share specific examples of how you've motivated others in the past. This will show your understanding of team dynamics and your ability to create a positive atmosphere.
✨Demonstrate Customer Passion
Prepare to discuss your passion for customer service. Think of instances where you've gone above and beyond to ensure a great shopping experience. This aligns perfectly with the role's focus on outstanding customer service.
✨Showcase Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about how you would handle common challenges in a retail environment. This will demonstrate your ability to make sound business decisions and innovate under pressure.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. The role requires excellent communication skills, so be prepared to engage in a two-way conversation. Show that you can connect with people at all levels, even when discussing complex topics.
