At a Glance
- Tasks: Deliver outstanding customer service and manage stock operations in a fast-paced store.
- Company: Join a dynamic team at NEXT, known for its supportive culture.
- Benefits: Enjoy discounts on top brands, health perks, and a flexible working wardrobe allowance.
- Other info: Flexible hours, recognition for performance, and access to wellness services.
- Why this job: Kickstart your career with development opportunities and a fun, varied work environment.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
Working Hours – 8 hours per week; Tue 16:00–20:00, Sat 13:00–17:00. Flexible working options are available.
Job Summary
As a member of a fast‑paced store team, your primary focus will be delivering outstanding customer service and excellent stock operations while supporting company policies and maintaining a positive attitude. You will have opportunities for development from day one.
Responsibilities
- Offer fast and friendly service at all times, helping customers find the perfect products.
- Share your passion and knowledge about our products.
- Work in all areas of the store, including sales floors, stockrooms and delivery processing.
- Take control of your own development.
Qualifications
- A great communicator who is always looking for ways to help.
- Friendly, calm and efficient – even on your busiest days.
- Excited about the challenge of a varied and fast‑paced job.
- Flexible, supportive and always ready to go the extra mile.
Requirements
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencing employment. This role is typically not sponsored under the Skilled Worker route; candidates are encouraged to consider their own right‑to‑work options.
Application Process
Applicants must complete an online assessment (Working with Numbers and Retail Scenarios). Successful candidates will be contacted for an initial interview. Applicants must not have had an unsuccessful online assessment in the last six months.
Benefits
- Recognition and rewards for strong performance.
- 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (when purchased through NEXT).
- 10% off most partner brands and up to 15% off Branded Beauty.
- 60% off a generous optional working wardrobe allowance to buy clothes to wear for work (minimum 6‑week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform.
- Access to fantastic discounts at Staff Shops.
- Sharesave scheme.
- Access to digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial wellbeing support.
- Apprenticeship (England stores only).
- Direct to Work discount online and in‑store, with free next‑day collection from your workplace or local store.
- Support networks – access to network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
EEO Statement
Next is an equal opportunity employer. We welcome applications from all backgrounds.
Team Member - Washington Galleries (N119992) employer: Next
At Next, we pride ourselves on being an excellent employer, offering a vibrant work culture that values outstanding customer service and teamwork. Located in Washington Galleries, our team members enjoy flexible working options, competitive benefits including generous discounts, and numerous opportunities for personal and professional growth from day one. Join us to be part of a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Washington Galleries (N119992)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Member - Washington Galleries (N119992)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
