At a Glance
- Tasks: Join a fast-paced team to locate, pack, and present stock beautifully for customers.
- Company: NEXT, a leading retail brand with a vibrant store culture.
- Benefits: Enjoy discounts on top brands, health perks, and flexible working options.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Make a difference in customer experience while developing your skills in a supportive environment.
- Qualifications: Friendly, organised, and efficient communicators who thrive in busy settings.
The predicted salary is between 12 - 12 £ per hour.
Working as part of a fast-paced store team, your top priority will be to locate, pack and process stock so it is beautifully presented to our customers. On the sales floor you will deliver outstanding customer service. Flexible working options are available.
Shift Details
7 hours per week – Sunday 10:00‑14:00, Thursday 18:00‑21:00.
Responsibilities
- Accurately process stock quickly to the highest standard, including locating, packing and transferring stock in and out of the store.
- Meet deadlines so customers receive their orders on time.
- Keep operational areas of the store clean, tidy and organised.
- Work in all areas of the store as needed, including the sales floor, to offer fast and friendly service.
- Report to one of the Coordinators or Managers as part of the store team.
Qualifications
- Great communicator who is friendly, calm and efficient – even on your busiest days.
- Accurate, thorough, well-organised with excellent attention to detail.
- Take pride in your work and approach all tasks with energy, pace and dedication.
- Can work independently and keep yourself busy to achieve performance targets.
- Flexible, supportive and always ready to go the extra mile for your team and customers.
- Enjoy taking control of your own development.
Benefits
- Recognition and rewards for achievement.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria’s Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers via online benefits platform.
- Access to Staff Shops discounts.
- Sharesave scheme.
- Digital GP and other free health & wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial Wellbeing support.
- Apprenticeship opportunities (England stores only).
- Direct to Work discount online & instore; collect items next day for free from your workplace or local store.
- Support Networks to empower and celebrate each other.
- Wellhub discounted gym memberships with apps, PT sessions & more.
Equal Opportunity
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement. This role is not typically considered for sponsorship under the Skilled Worker route, so candidates should assess their own right to work options.
Team Member (Stock) - Metro Centre Gateshead (N117901) employer: Next
At NEXT, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. Our Gateshead location provides flexible working options, competitive benefits including generous discounts, and opportunities for personal development through apprenticeships and support networks, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Stock) - Metro Centre Gateshead (N117901)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Member (Stock) - Metro Centre Gateshead (N117901)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
